Reviews (136)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.

February 5, 2019

So far it's easy enough to use for my new store, for us the non invasive design is a great plus.

DailyUniq
Australia
4 months using the app
December 13, 2018

Shipway makes order tracking really easy !! Its a must have app for all shopify stores out there ! :)

Buddhism / Yoga T-shirts - Buddha Power Store
Hong Kong SAR
4 months using the app
November 30, 2018

it working. it was helpful to me. it automatically updating tracking, I'm very much impressed .. Good

S-cube Shoppy
United States
4 months using the app
Edited February 11, 2019

This app provides an order look up page. Other apps do not offer this. I recommend this to anyone that is in need of a tracking page on their store

Dealz For The Low
United States
4 months using the app
Edited May 13, 2019

Pretty good app, great price! but i find its tricky to navigate but maybe that is just me.

Jarblue
Australia
3 months using the app
August 22, 2018

So far so good, easy to set up with automatic sync to my Shopify orders and email notifications came through immediately. Great app.

Moiminimoi
United States
3 months using the app
January 17, 2019

Really grateful for this app. Simple, affordable, and does exactly what I need. Their team also graciously helped me install it properly for free. Thank you for this app, recommend to others.

clearjoy
United States
3 months using the app
Edited December 17, 2018

it is easy to set up and is super complete. The customer is aware of the follow-up of his order at each stage. A first email is sent to him with a tracking number from which he can follow the progress of his order on the site. It is also automatically informed by email at each stage of the delivery process, which avoids doing it manually.

Z'Afiniti
Belgium
3 months using the app
January 7, 2021

Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.

Crook and Staple
United Kingdom
3 months using the app
June 12, 2021

I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.

DoubleUP Roller
United States
3 months using the app