Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable tracking information display. The flexible pricing, particularly the Pay As You Go option, is beneficial for small businesses. Merchants also value the app's automated email and SMS notifications, wide courier support, and integration with platforms like MailChimp. The app is praised for its reliable and accurate tracking, proactive customer support, and ability to identify potential delivery issues.

February 4, 2019

Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.

Totem Joyas
Almost 4 years using the app
July 27, 2019

This software really help me a lot when I need to track the newest information of all my orders, I really love it so much!

About 3 years using the app
DevCloud LLC replied July 27, 2019

We are glad you like the app! Anything just let us know, we are here to make package tracking easy for everyone!

April 11, 2018

Nice App.. Just started and earlier app was just a mess.
Lovin it.
Very nice interface. No coding required, just install and integrate with autoresponder. Packages are good too.

United Kingdom
Almost 3 years using the app
June 15, 2018

Most and the best app ever been using a year and never regret with this app.
Always update my customers with transit details so that they are update to date with latest information. Love it and hope to see something new in this app.
Although is already doing what it says.
Perfect app

Hong Kong SAR
Almost 3 years using the app
October 11, 2017

I got frustrated by another app that keeps on showing pop up every time I want to check so I decided to look for another and ended up getting this app

The other app that I used does not really have a pricing, which is a bit difficult to know how much roughly I'm going to spend for using their service while this app has it and there is a calculator (thank you for this) that can be very handy

The install was super easy and the layout is very well design, easy to setup and look very nice

One feature that is great is that this app allows you to setup an order tracking on your store page so customers can go to your store and track their order there, color can be customized to fit with the theme and no branding too

So far so good, hence it is 5 stars.

Jojo Hobby N Stuff
United States
Over 2 years using the app
March 18, 2018

We just recently launched and already one of our customers let me know how they love that they received notifications every step of the way!

United States
Over 2 years using the app
November 21, 2018

I love this app. It automatically sends out notifications to my customers informing them of the location of their package and they can track their package directly from their email. www.footsylicious.com

United Kingdom
About 2 years using the app
April 5, 2023

Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.

United States
About 2 years using the app
December 16, 2016

Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails.

Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453

I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased.


6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails.

In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!!

ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that)

Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.

United States
Almost 2 years using the app
May 10, 2019

Such a great app and most of the best features are free! I highly recommend. It's a little harder to use than the other apps but the fact that its free outweighs everything else. Once you get the hang of it its really easy to use

United States
Over 1 year using the app