Reviews (136)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.

June 12, 2021

I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.

DoubleUP Roller
United States
3 months using the app
May 3, 2017

I love this app, because it's simply, clear and not expensive. So it's very useful for starting businesses.

Crazery
Slovakia
3 months using the app
Edited November 24, 2020

I had some problems with setting up the app, but Daniel from customer service fixed it right away. I love that i track my DHl orders easy, so know i wont have many emails from customer complaining.

SPACEBOX
Denmark
3 months using the app
March 8, 2019

This app is fantastic it helps create an easy tracking system which will help my customers and I more with the wait times. It's very easy to use.

Driftn - Clothing And Apparel
Australia
2 months using the app
June 16, 2017

improves customer satisfaction, which improves my business!!

Treasures Trendz
United States
2 months using the app
December 5, 2017

I Looooooved this app. So usefull!

E Bridge Shop
Brazil
2 months using the app
June 24, 2020

I'm the kind of person that would look at the best selling apps before choosing one. And all the top apps had failed me. All bells and no whistle. And they did not support aliexpress tracking.

This app is different. it may not be aesthetically pleasing, but you get what you need, and it's not clunky at all. Most importantly, the support was responsive and helpful.

I strongly recommend this.

serendipity.pink
Singapore
2 months using the app
March 21, 2019

So far so good. This app really does work well with the tracking. Needs a few tweaks that i hope will be adjusted. All in all, thank you

Shririm Fitness
United States
2 months using the app
January 3, 2017

Great customer service, easy to use, and most important of all, it solves the problem we had with sending customers to a third-party site, now we can integrate the tracking to our store instead, which is exactly what we needed!

Style About
United Kingdom
2 months using the app
April 10, 2018

Es perfecta! Muy sencilla de instalar y con todas las herramientas que se necesitan. La recomiendo al 100%

Vekup
Colombia
2 months using the app