Shipping Tracker by DevCloud

Name: Shipping Tracker by DevCloud
Brand: DevCloud LLC
Rating: 4.4 (134 reviews)

From $2.99/month. 14-day free trial. Additional charges may apply.

Rating (4.4)

Reviews

134

Developer

DevCloud LLC

View demo store

About this app

Launched

November 1, 2016

Languages

English

Track shipments in an easy and fancy way Track packages as they ship and keep your customers updated

Keep you customers updated about their packages locations and reduce customer support. Shipping Tracker will keep them updated when their packages shipping status change. With shipping tracker keeping all your tracking numbers in one place has never been so easy! It fully integrates with Shopify so your customers will be able to see their orders shipping history right on your Shopify store. You'll be able to add your brand and customize the tracking page that your customers see.

Keep your customers updated sending email and SMS with shipping status changes.
Branded and custom the tracking page inside your store.
Shipment status history dashboard.

Pricing

14-day free trial

Basic

$2.99/month

$0.07 per extra tracking

Access to all carriers
Up to 100 shipments per month
Custom Email/SMS Notifications
Branded tracking shipment/track order pages

Professional

$9.99/month

$0.07 per extra tracking

Everything in Basic, plus:
Up to 500 shipment trackings per month
Integrations (Klaviyo, Mailchimp and more...)
Shipping events translations

Premium

$29.99/month

$0.07 per extra tracking

Everything in Professional, plus:
Up to 1000 shipment trackings per month
Custom shipping status and notifications

Enterprise

$99.99/month

$0.07 per extra tracking

Everything in Premium, plus:
Up to 5000 shipment trackings per month
Dedicated support
Developer API

Basic

$2.99/month

$0.07 per extra tracking

Access to all carriers
Up to 100 shipments per month
Custom Email/SMS Notifications
Branded tracking shipment/track order pages

Professional

$9.99/month

$0.07 per extra tracking

Everything in Basic, plus:
Up to 500 shipment trackings per month
Integrations (Klaviyo, Mailchimp and more...)
Shipping events translations

Premium

$29.99/month

$0.07 per extra tracking

Everything in Professional, plus:
Up to 1000 shipment trackings per month
Custom shipping status and notifications

Enterprise

$99.99/month

$0.07 per extra tracking

Everything in Premium, plus:
Up to 5000 shipment trackings per month
Dedicated support
Developer API

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

134 reviews

Overall rating

4.4

Counts per rating level

81% of ratings are 5 stars
108
10% of ratings are 4 stars
14
1% of ratings are 3 stars
2
2% of ratings are 2 stars
3
5% of ratings are 1 stars
7

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable tracking information display. The flexible pricing, particularly the Pay As You Go option, is beneficial for small businesses. Merchants also value the app's automated email and SMS notifications, wide courier support, and integration with platforms like MailChimp. The app is praised for its reliable and accurate tracking, proactive customer support, and ability to identify potential delivery issues.

April 5, 2023

Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.

Ravella

United States

About 2 years using the app

January 19, 2023

BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.

123 Beverages

United States

6 months using the app

DevCloud LLC replied January 19, 2023

We are sorry about the inconvenience, our payment plans are tied to a limit of orders tracked per month and we charge an additional per excess. This is described in our pricing page and in the Shopify Payment Agreement that is accepted when you upgrade your plan.
We are open to refund the extra charges and we apologize for the confusion, please contact us for this and any improvement needed in our app.
Thanks!

December 2, 2022

I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.

Miracle Milkookies

United States

2 days using the app

DevCloud LLC replied December 5, 2022

We are sorry about this issue, our free trial works with a top limit of orders tracked in the billing plan, you tracked all the orders since 2017 so that trigger the extra charges. We agree to refund the total of the amount and apologize about this issue.

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