Reviews (135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.
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Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.
We are really sorry about your experience with our app. We have different billing plans according to the amount of fulfillments tracked. No extra charges are applied, please contact us at sales@devcloudsoftware.com and we are open to refund any extra charge.
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
It is the best tracking app! the team is super responsive, the application works well thank you, and the team quickly take into account the recommendations, thank you
Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.
I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.
I had some problems with setting up the app, but Daniel from customer service fixed it right away. I love that i track my DHl orders easy, so know i wont have many emails from customer complaining.
I'm the kind of person that would look at the best selling apps before choosing one. And all the top apps had failed me. All bells and no whistle. And they did not support aliexpress tracking.
This app is different. it may not be aesthetically pleasing, but you get what you need, and it's not clunky at all. Most importantly, the support was responsive and helpful.
I strongly recommend this.
UPDATE
I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time.
They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.
Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.
This software really help me a lot when I need to track the newest information of all my orders, I really love it so much!
We are glad you like the app! Anything just let us know, we are here to make package tracking easy for everyone!