Reviews (135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.
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Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.
We are really sorry about your experience with our app. We have different billing plans according to the amount of fulfillments tracked. No extra charges are applied, please contact us at sales@devcloudsoftware.com and we are open to refund any extra charge.
UPDATE
I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time.
They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.
Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.
This software really help me a lot when I need to track the newest information of all my orders, I really love it so much!
We are glad you like the app! Anything just let us know, we are here to make package tracking easy for everyone!
very poor customer service and support. dont expect to ever get an answer. I have submitted multiple tickets with just the same question but they never get back to me
Nice App.. Just started and earlier app was just a mess.
Lovin it.
Very nice interface. No coding required, just install and integrate with autoresponder. Packages are good too.
https://lastmomentdeals.com
Most and the best app ever been using a year and never regret with this app.
Always update my customers with transit details so that they are update to date with latest information. Love it and hope to see something new in this app.
Although is already doing what it says.
Perfect app
I got frustrated by another app that keeps on showing pop up every time I want to check so I decided to look for another and ended up getting this app
The other app that I used does not really have a pricing, which is a bit difficult to know how much roughly I'm going to spend for using their service while this app has it and there is a calculator (thank you for this) that can be very handy
The install was super easy and the layout is very well design, easy to setup and look very nice
One feature that is great is that this app allows you to setup an order tracking on your store page so customers can go to your store and track their order there, color can be customized to fit with the theme and no branding too
So far so good, hence it is 5 stars.
So far it's easy enough to use for my new store, for us the non invasive design is a great plus.
We just recently launched and already one of our customers let me know how they love that they received notifications every step of the way!