Reviews (136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support and continuous updates that ensure timely notifications and smooth performance.
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Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails.
Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453
I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased.
But.
6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails.
In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!!
ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that)
Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.
Such a great app and most of the best features are free! I highly recommend. It's a little harder to use than the other apps but the fact that its free outweighs everything else. Once you get the hang of it its really easy to use
"tracking is very frustrating and this app simplifies it all "
This is a great tracking solution. We wanted a tracking solution that can cater to a variety of couriers as well as allow us to provide updates to our customers. This can exactly do that and more. They also provide an economical pricing plan for startup stores.
Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website
I really like this app and using it for more than 9 months. Very customisable and easy to use. They support the newbees like me with their purchasing plan. I advice everyone to use it.
Awesome app. lets you manage email and SMS notifications at low cost. With on page tracking with map.
Hace poco que he instalado esta app y tengo muy buenas referencia de otras tiendas de Shopify. Genera mucha confianza y solvencia que en la misma tienda puedan hacer seguimiento del envío de su pedido. más adelante os contaré que tal!!!
Great app! It has come in very handy for my online store, classicturkishtowels.com
I'll be recommending this to everyone!
Great app
very efficient
Check it out at Moshmarket.com