Reviews (136)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance customer satisfaction with direct order tracking on their store pages. They value its easy-to-use interface, simple installation, and customizable tracking pages that integrate well with store themes. The app also supports MailChimp integration for effective post-delivery marketing and works with a wide range of couriers, providing reliable tracking updates. Merchants commend the responsive customer support ...

March 18, 2018

We just recently launched and already one of our customers let me know how they love that they received notifications every step of the way!

Duranoutdoors
United States
Over 2 years using the app
November 21, 2018

I love this app. It automatically sends out notifications to my customers informing them of the location of their package and they can track their package directly from their email. www.footsylicious.com

Footsylicious
United Kingdom
About 2 years using the app
Edited September 18, 2018

I'm Changing the rating because i've been waiting over 10 days for support, but so far i don't received not even an update... more than 10 days without my system working.
I'll happilly undo my rating as soon as my problem is fixed... until then, one star :(

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Old rating:
This app is amazing!

It's sooo much more easy to organize and control our order's delivery status with it!
Also, i have to ...

Fundos Em Tecido
Brazil
About 2 years using the app
December 16, 2016

Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails.

Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453

I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to ...

Mommymakeup
United States
Almost 2 years using the app
May 10, 2019

Such a great app and most of the best features are free! I highly recommend. It's a little harder to use than the other apps but the fact that its free outweighs everything else. Once you get the hang of it its really easy to use

Fucsun
United States
Over 1 year using the app
April 29, 2017

"tracking is very frustrating and this app simplifies it all "

Soromadefitness
United States
Over 1 year using the app
July 20, 2018

This is a great tracking solution. We wanted a tracking solution that can cater to a variety of couriers as well as allow us to provide updates to our customers. This can exactly do that and more. They also provide an economical pricing plan for startup stores.

Baby Swagsies
Australia
Over 1 year using the app
April 14, 2019

Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website

WATCH ME. SUNGLASSES
Netherlands
Over 1 year using the app
November 12, 2018

I really like this app and using it for more than 9 months. Very customisable and easy to use. They support the newbees like me with their purchasing plan. I advice everyone to use it.

classapiens
United States
About 1 year using the app
March 28, 2018

Awesome app. lets you manage email and SMS notifications at low cost. With on page tracking with map.

Leisure Mart
United States
About 1 year using the app