ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its multi-channel order management capabilities, including automation features like automatic label creation and InstantLabel. It offers various shipping options and rate comparisons, potentially reducing shipping costs. It also includes inventory management and marketing tools. Merchants praise its time-saving features and responsive customer support. However, some merchants have reported occasional syncing issues, typically resolved by the support team.
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On the occasions when I have had to call people have been very friendly and very helpful. I have talked to Bailey a number of times and he has been very friendly and courteous and very helpful.
Clyde did an incredible job helping me with my packing slip! Everyone there has always been friendly and ready to help in whatever capacity they can! The program itself has improved over time as well, but still needs some work.
I chose ShippingEasy as my shipping partner when I first launched my shop, and I have been very happy with that decision, their service and support! Today was a great example as I spoke with Bailey, who was very helpful, and only quickly addressed the questions I had, but also offered some suggestions to consider. He also offered to look into a question I had about rate differences (more) between what Shopify Real-Time Shipping is charging my customers for FedEx and what ShippingEasy - and FedEx for that matter - would charge me for the same item. There are so many things to juggle every day running a shop in today's world, and I strongly believe that you have to take the time to pick the best partners you can to help you succeed. I believe ShippingEasy is one of those for me and my shop.
Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.
These guys are the best, easy return labels which is exactly what I wanted.
Spoke with James and Bailey and they were both very very helpful,
So glad to be able to talk to people!
We recently expanded our shop and ran into a ton of problems trying to effectively integrate shipping and inventory across multiple sales platforms - ShippingEasy has saved us! Getting started was easy, the interface is intuitive for high volume shops and the customer service is stellar! We have had several phone sessions with their support staff in a short time and now our ShippingEasy presets are perfectly customized to our needs. Very happy and relieved to have them on our team.
Great shipping platform and an even better marketing platform for people with minimal email campaign / design skills! Every time you call, you immediately get a live human. They help me build email campaigns for free and take the time to answer questions. Evan, one of their support guys, even took the time to reformat / import 2,000 emails that were not properly formatted to import. I sent him 2 lists and he cross referenced them, pulled out duplicates and imported them for me for immediate use! No other companies do that from my previous experience. Definitely a winner here guys!!
Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)
Jordan with ShippingEasy is great! Thanks guys! Weve used SE for 5 years now, its absolutely amazing and they keep adding more and more features for the same price!
bailey is great! company is great. always friendly and saves me lots of time.