Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

October 2, 2019

This was the best solicitation call I have EVER taken! We have been using this platform for 8 years now and LOVE it! So easy to use! Love all the additions they are making too! The customer service has always been amazing and they help right away! Love this company!

SkyWatchTVStore.com
United States
Over 2 years using the app
Edited April 15, 2020

I have been using this app for longer than I can remember. The interface and support staff is just fantastic as well. I just got off chat with Melody and she helped me through some issues I was having with customer reviews, fast and solved the issue right away.

Gear Infusion
United States
Over 2 years using the app
Edited October 7, 2019

I don't use the Shopify app, I use their full website for my business and it integrates and pulls all my shopify (and other marketplace) orders and info to be handled in their website.

I love ShippingEasy, there support is excellent and I am always able to get help with my issues and get explanations for things. Their pricing is also really great for what they offer, and shipping things out is super easy and the prices are great. Super easy to use with anything we have tried.

Update: 10/7/19 - They do have a Walmart.com integration! This is something that not every shipping solution has - very nice bonus as managing your own orders on Walmart.com manually is basically impossible with their very strict acknowledgement timeline.

Mod-Box
United States
Over 2 years using the app
August 7, 2017

When I called, a real person picked up on the 2nd ring!

Sat on the phone with Cory for nearly an hour and he was GREAT! Was having trouble with our printer configuration and he waited patiently through three computer restarts and helped us clean up our printer queue.

ShippingEasy customer service rocks!

Shop Coolie
United States
Over 2 years using the app
June 26, 2019

I've been using ShippingEasy for several years now, I sell on Etsy, Amazon, Walmart and Shopify and have all my orders come into the ShippingEasy app and ship from here. Love all the features that are offered to keep track of shipments and find those that might be delayed. I'm now taking advantage of the inventory bundles and can rely on them to provide great training information in the form of documents and video and if I still don't understand I can always reach out to their amazing customer service department. Wanted to thank the team at ShippingEasy for helping my business run smoothly and helping me to grow. I appreciate all you do.

Swanky Party Box
United States
Over 2 years using the app
November 17, 2016

Anything and everything you need from a shipping solution.

Vinylmonkey
United States
Over 2 years using the app
August 1, 2019

I called to ask questions on how to make a new package listing, and Jordon, helped me out. He answered all my questions and took the time with me when I had questions. I am very happy with this service.
Thank you Shari White

The Floor Guys
United States
Over 2 years using the app
September 20, 2018

Worth the price. Keeps things really organized and the discounts are great. Reps are always really kind and helpful.

DIY PAK
United States
Over 2 years using the app
June 22, 2017

They make shipping... well... easy! What more can you ask for? I get a ton of orders and just want the dang labels to print in a batch, with the correct shipping... and they do that...

I've called support several times because I'm an ignoramus, and they've gone above and beyond to solve my problems!

Reformed Roasters
United States
Over 2 years using the app
June 27, 2019

I have been using this app for 1.5 years and have only had a few small issues. Customer service support chat is helpful, efficient, and responds quickly. A good interface with Shopify. Overall, a great choice for our medium sized business shipping needs.

Ancient Leaf Tea
United States
Over 2 years using the app