Reviews (603)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining shipping processes and improving efficiency, highlighting features like automatic label creation and batch processing. It offers cost savings on shipping and seamless integration with platforms like Shopify, Amazon, and eBay. The user interface is straightforward and customizable. Customer support is responsive and available through multiple channels, with continuous updates and responsiveness to feedback enhancing user experience.
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Ironically named ShippingEasy when it is nothing but difficult. The interface isn't bad, but when bugs do come up, don't expect any help. Their sales staff is easy to reach, bugging you by chat everytime you go to their site, but try to get support, good luck!!! The forums are useless taking days to get a response, and email is even worse with message going completely unanswered. Don't expect this to change anytime soon, the company was bought by Stamps.com, notorious for their terrible customer service.
The people at Shipping Easy are nice to work with and the app looks great. Unfortunately, after trying it for a couple of weeks I've only gotten in to work maybe twice. Once they have it working it might be nice but right now it isn't there.
So far the folks at Shipping Easy have been helpful, responsive and nice to work with, although the app is not without its problems. Despite providing instructions on cancelling transactions, it will not allow you to do so online. There needs to be the ability to preset frequently used weight and package sizes, and I frequently run in to errors when trying to process multiple labels in the same batch. I understand that a new version is being released soon, so I am anxiously awaiting any improvements!