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ShippingEasy , 600 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with various platforms and automation features that streamline the shipping process. They benefit from discounted shipping rates, inventory management, and customer marketing. The app is user-friendly with responsive customer service. Regular updates, customizable reports, and a free trial are additional perks.

October 12, 2012

It is so rare to have great customer service from an online company. These folks are really nice, efficient, and made my experience setting up my account very easy and pleasant. They followed up with me and never made me feel bad or pressured. So far I really like the service!

Bow Truss Coffee Roasters - Chicago Coffee Roasting
December 8, 2012

Just switched to Shipping Easy from a previous shipping app. It's far superior in pretty much every way. Much better flow and interface than what I was previously using. Not to mention, still being a company with a relatively small shipping volume every month - the fact that they only charge shipping costs - not an additional fee, is awesome. Very happy with them.

Nabele Natural Products
January 30, 2013

Easy to use. No monthly fees if you opt for the basic version. Integrates well with Shopify - automatically updates with tracking information. A fantastic shipping tool for small businesses. Customer service is very responsive.

February 6, 2013

Amazing Support. I went to Live Chat, and was answered within seconds, with the problem solved in minutes. (Wasn't there problem, was an issue with the store writing the address wrong). Anyways! Perfect! Give them a go, won't regret it!

February 13, 2012

Where is the FedEx Ground option?
Seems to work for US destinations, but not Canadian destinations.

July 21, 2012

A little weird to use and the prices are higher than USPS. Don't about prices for other carriers. Contacted live chat and had good experience, until I did not receive the email I was promised by the chat person. This happened twice.

Vicil Anaya
September 21, 2012

It seems like exactly what we need, but they haven't been able to send us a verification email on the 2 accounts we tried, so, I guess that's a bad start.

December 13, 2011

The people at Shipping Easy are nice to work with and the app looks great. Unfortunately, after trying it for a couple of weeks I've only gotten in to work maybe twice. Once they have it working it might be nice but right now it isn't there.

December 12, 2011

So far the folks at Shipping Easy have been helpful, responsive and nice to work with, although the app is not without its problems. Despite providing instructions on cancelling transactions, it will not allow you to do so online. There needs to be the ability to preset frequently used weight and package sizes, and I frequently run in to errors when trying to process multiple labels in the same batch. I understand that a new version is being released soon, so I am anxiously awaiting any improvements!

September 21, 2016

Ironically named ShippingEasy when it is nothing but difficult. The interface isn't bad, but when bugs do come up, don't expect any help. Their sales staff is easy to reach, bugging you by chat everytime you go to their site, but try to get support, good luck!!! The forums are useless taking days to get a response, and email is even worse with message going completely unanswered. Don't expect this to change anytime soon, the company was bought by, notorious for their terrible customer service.

United States