Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

October 26, 2012

Extremely user friendly, great customer service. Highly recommended.

Steez Teez
December 6, 2012

I highly recommend ShippingEasy. Their customer service is second to none. They are constantly working to improve their site and give their customers the best possible shipping experience.

2POOD
February 6, 2013

Amazing Support. I went to Live Chat, and was answered within seconds, with the problem solved in minutes. (Wasn't there problem, was an issue with the store writing the address wrong). Anyways! Perfect! Give them a go, won't regret it!

pjsprints
January 30, 2013

Easy to use. No monthly fees if you opt for the basic version. Integrates well with Shopify - automatically updates with tracking information. A fantastic shipping tool for small businesses. Customer service is very responsive.

BEAUTYOILS.CO
March 27, 2012

Easy to use, shipping information automatically populates from order, and order status is updated to fulfilled. Very nice shipping app!

http://aliceandjanes.myshopify.com

Alice & Jane's
December 8, 2012

Just switched to Shipping Easy from a previous shipping app. It's far superior in pretty much every way. Much better flow and interface than what I was previously using. Not to mention, still being a company with a relatively small shipping volume every month - the fact that they only charge shipping costs - not an additional fee, is awesome. Very happy with them.

Nabele Natural Products
February 13, 2012

Where is the FedEx Ground option?
Seems to work for US destinations, but not Canadian destinations.
-Andrew

Floaterhoist
July 21, 2012

A little weird to use and the prices are higher than USPS. Don't about prices for other carriers. Contacted live chat and had good experience, until I did not receive the email I was promised by the chat person. This happened twice.

Vicil Anaya
September 21, 2012

It seems like exactly what we need, but they haven't been able to send us a verification email on the 2 accounts we tried, so, I guess that's a bad start.

Alphamart
September 21, 2016

Ironically named ShippingEasy when it is nothing but difficult. The interface isn't bad, but when bugs do come up, don't expect any help. Their sales staff is easy to reach, bugging you by chat everytime you go to their site, but try to get support, good luck!!! The forums are useless taking days to get a response, and email is even worse with message going completely unanswered. Don't expect this to change anytime soon, the company was bought by Stamps.com, notorious for their terrible customer service.

Lightsnsiren
United States