Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting business efficiency and reducing costs, noting significant time savings in fulfillment with automated label creation and effective high-volume order handling. It integrates smoothly with Shopify, enhancing order processing and includes features like inventory management and customer marketing. The app's cost-effectiveness is highlighted, with savings on shipping often offsetting the service cost, and it supports multiple carriers for rate comparisons. Customer service is also commended for being responsive and proactive, available through phone, chat, and email, contributing to a high user satisfaction and ease of use.

November 14, 2017

My experience with Shaq was so easy and professional, she was able to get the problem solved in no time!!!

Edge Entity
United States
About 2 years using the app
January 16, 2020

This app has been the perfect app since day one. Everyone has been super friendly and their tech support is the best! I love having the option to have support through chat rather than having to get on a cool. However their phone calls are awesome too. Thanks recently to Tom for helping me out with an order that was driving me insane. You rock!

Liquid Death
United States
About 2 years using the app
February 28, 2020

Shipping easy has been super helpful shipping out my items from my shop, and the support has solved all my questions quickly. Thank you!

Wigdot
United States
About 2 years using the app
May 16, 2017

We launch tomorrow and I chose Shipping Easy from my work with the App in the past...Shipping Easy helps you work smart, not harder!

Addicted To Sugar
United States
About 2 years using the app
November 26, 2019

Love the customer support on shipping easy they are always quick. Also, they update the system frequently, and it saves us a lot of money.

Fitonomy
United States
About 2 years using the app
June 29, 2015

We've tried ALL the shipping softwares and Shipping Easy is BY FAR the best we've used. Their customer service is outstanding and every time we've had to add a new printer or get something fixed they've taken care of it immediately. I couldn't speak more highly of them, we will not be leaving any time soon! :)

Fleuriste Warehouse
United States
About 2 years using the app
July 29, 2017

Started off great but getting disappointing. There are frequent performance issues now including today. Less than an hour to get a 2 Day Air off and the system is down again. Shipments can't me processed and redirected to an "OOPS" page. And of course no weekend support.

The feature set is great but the system itself seems less and less reliable. If you run a business then you need the reliability first and foremost. Still worth a look, just sharing my current experience.

K9 Nutra
United States
About 2 years using the app
January 10, 2020

Easy to use and always great customer service. Highly recommended! Utilizes cubic shipping which is a HUGE plus!

Shoppe with Shawn
United States
About 2 years using the app
April 5, 2019

ShippingEasy has a great customer support team, they are always there when you need them, and very friendly too!

P.volve
United States
About 2 years using the app
March 9, 2016

We've been using Shipping Easy for quite some time now. Honestly I wish I would have started using it when I first opened up for business. Its the super quick and easy to use, not to mention the best part. The pricing has saved us thousands already! This app should be attached to every web store that ships. In other words. WE HIGHLY RECOMMEND IT!

Fabessole
United States
About 2 years using the app