Shippit | Shipping & Delivery , 122 reviews
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Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.
I use this app easy to use, full sync from ur wesbite and can use on mobile...
Make the job alot easier... going support is great!!!
Awesome and happy customer :)
We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.
Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.
Used to be good - has many issues now - Orders dont sync, products dont sync, When you recreate or import orders that doesnt work, now labels have stop generating when you select multiple orders, try generating labels one by one then all labels dont get generated and some throw error!
Help and support slow and not not intutive.
Hi Bareskin team,
We're extremely sorry to hear that you've been having syncing issues. We'd love to help find a solution. Please email us at support@shippit.com, and one of our staff will be able to assist you directly.
Warm regards, Sophie
Shippit
I previously gave them a 5 stars from 4 years ago. Last two years customer service has been really really really poor. Seems they try to delay rather then resolve. No longer recommend
Hi Peach The Label,
I’m so sorry to hear you’ve had a poor experience with us. We are trying very hard to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right please, we'd appreciate it greatly if you email your Merchant ID and contact details to hello@shippit.com.
Kindest regards
Sophie
Shippit
Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?
Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus.
Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?
Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.
Thanks for the review Diabetes Kitchen! We're working hard. 💪
One of the best features is the chat support and pretty seamless integration with shopify. I'd like to see Shippit offset carbon emissions or give customers the chance to offset them with each delivery. Having a lighter carbon footprint and showing they care about the environment is essential, especially as a delivery company!!
Shippit is so easy to use once it's set up. I initially had some issues with changing over from WooCommerce to Shopify with the calculation of parcel dimensions and weights and how to calculate lives quotes but once the great Tech Support helped me out with that it was all smooth sailing. Thanks to Aaron for his support.