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Everything you need for scalable shipping in one place, plus the best rates from top carriers.
Seamlessly sync your Shopify orders and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and DHL Express. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Top features include:
- Connect to Shopify: Sync order info to Shopify to stay updated in real time
- Ship fast: Quickly compare rates, print labels, batch print, & more
- Tracking: Track shipments in real-time and easily notify your customers
- Branded shipping: Branded tracking pages, notification emails, and packing slips
- Returns: Easily generate return labels and improve your customer experience
- Highlights
- Popular with businesses in United States
Pricing
External charges may be billed by Shippo separately from your Shopify invoice. Learn more
Starter Plan
Free to install
Get started right away
- Free up to 30 labels/month
- Tracking, returns, address validation, & more
- 50-90% off USPS, UPS, DHL Express & more
- Automations
- Email support
Professional Plan
$19 / month
Starts at $19/mo. Pricing depends on your monthly label volume. If you ship 10K+ labels/mo, reach out to Shippo.
- Free 30-day trial
- Everything in Starter
- Up to 10K labels/mo
- Connect your own carrier accounts
- Branded shipping
- Chat & phone support
- 5 users
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, which automates order imports and tracking updates. They appreciate the competitive shipping rates and the ability to compare prices across carriers, as well as the efficient label printing and bulk shipping features. The responsive and helpful customer support, pay-per-label pricing without a monthly subscription, and support for international shipping are also key benefits highlighted by users.
used to be free and they made money from the purchase of labels. Now they are trying to charge a monthly fee on top of that. Going back to shopify shipping since shippo does not provide any more value than what is already built into shopfiy.
Complaint Against:** XCover and GoShippo
Date of Incident:** 09/16/2024
Insured Value:** $8,544.00
XCover Insurance ID:** 8----M------INS
Created By:** J. L.
I have been using GoShippo for 5 years, shipping millions of dollars in jewelry and paying thousands of dollars in insurance premiums. On September 16, 2024, I purchased a shipping label through GoShippo with UPS for a package insured for $8,544.00.
The package showed as delivered, but no one signed for it. UPS confirmed that the package was lost, and XCover initially agreed to pay out the claim. However, when it came time to pay the full value that I had insured, XCover sent me a breakdown of the payment that was never disclosed when I purchased the insurance. They claimed that their policy terms had changed on January 1st, 2024, without notifying us.
Here is the payment breakdown they provided:
- **Cost of goods:** $8,544.00
- **Deductible:** $1,250.00
- **Subtotal:** $8,544.00
- **Cover limit:** $5,000.00
- **Total approved amount:** $3,750.00
Nowhere during the insurance purchase process was there any mention of a deductible or a coverage limit. GoShippo and XCover require customers to enter the total value of the product when purchasing insurance, implying that the full amount would be covered. This misleading practice has resulted in a significant shortfall of $4,794.00 in coverage.
I demand that XCover and GoShippo honor the full insured value of the necklace as per the insurance I paid for. If this issue is not resolved immediately and fully, I will be forced to pursue legal action for bad faith insurance practices against both GoShippo and XCover.
I expect a swift resolution and full payment of the insured value.
Thank you for your review - we appreciate your feedback. I see that we have an open ticket addressing this issue that we're discussing via email.
As a business we don't recommend working with Shippo. They attempt to charge a "address validation fee" even if any parcel will be sent and any shipping label will be used, they just give the final bill with enourmous amounts. Please be aware of this and be aware that this is not a business compliant procedure. We raised a chargeback with our bank and informed our lawyer, they will have to faces legal consequences now. We hope this review could warn many other businesses to stay away from shippo, unless you are actively using the platform and then address validation makes sense. Otherwise stay away and be ready to deal legally with them.
Hello,
Thank you for your feedback. We're sorry to hear about the issues you've encountered with unexpected charges. Our support team is currently assisting you, and we are dedicated to resolving this matter as quickly as possible.
We appreciate your patience and understanding.
Thank you,
Shippo Support
Support
Shippo can answer any questions you have about Shippo ‑ Simplified Shipping.
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Launched
February 4, 2014
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