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Shippo

The end-to-end shipping platform for every business.

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store

Key values section

Best Carrier Rates

Access the best rates at 85+ carriers globally including regional carriers only available on Shippo. Split orders into multiple shipments

End-to-End Shipping Solution

Sync orders automatically with Shopify. Bulk-print up to 100 labels at once. Create labels faster with pre-filled shipping details

Support & Grow Your Business

Automate workflows across the entire fulfillment journey. Get experienced shipping support. Build branded & post-purchase experiences.

App details

Shippo

Shippo

Shipping Made Easy

Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient app.

Easy Access to the Best Rates on the Most Carriers

  • Up to 90% off USPS with Commercial Plus Pricing and Priority Mail Cubic
  • Up to 55% off UPS
  • Up to 75% off DHL Express
  • Up to 50% off FedEx shipping services with the FedEx Advantage Program
  • Additional deep discounts with Sendle, Fastway Australia, and more.

The Shipping Platform for Every Business

  • Native connections to the most popular e-commerce platforms
  • Analytics, insights, and reports, including intelligent defaults and configurable automations *Implementation-ready APIs

Transparent Tracking

Shippo automatically syncs package information back to Shopify to keep you & your customers updated with real-time tracking information.

Branded & Post-Purchase Experiences

Build your brand with customizable tracking pages, shipping emails, packing slips, & more. Create a post-purchase experience that brings customers back by including return labels right inside the box.

End-to-End Automation

Automate inefficiencies that slow down shipping with tools spanning the entire fulfillment journey:

  • Generate labels faster with saved and pre-filled package information.
  • Import orders from your Shopify store and manage shipments from one place.
  • Simplify international shipping with auto-generated customs forms & commercial invoices.
  • Split orders into multiple shipments to send partially-fulfilled orders, or packages to different locations.
  • Protect your business with insurance for premium shipments, one-of-a-kind goods, & international packages sent with USPS, UPS, FedEx, DHL Express & Canada Post.
  • Take full control of fulfillment with Shippo’s API. We encourage developers & Shopify Plus merchants to explore our documentation.

Reliable Shipping Requires a Reliable Team

Shippo is more than shipping. It also comes with multiple layers of support to give your business a fast start — & help you continue growing into the future.

  • High-touch customer support to grow with confidence
  • Access to implementation and customer success teams
  • Let Shippo work directly with carriers to solve delays & damage issues on your behalf
  • Get more localized support from US-based agents

Available Monday - Friday, 6AM to 6PM PT. We aim to respond to every issue within 4 hours.

How it works:

  1. Download the Shippo app and connect your Shopify store to begin importing orders.
  2. Choose from discounted USPS, UPS, DHL Express, and FedEx rates and print your labels.
  3. Shippo takes care of the rest by syncing tracking numbers back to your store and automatically notifying customers.

Launch date

Integrates with

  • USPS
  • UPS
  • FedEx
  • DHL Express
  • Amazon
  • Etsy
Shippo

Shippo

Shipping Made Easy

Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient app.

Easy Access to the Best Rates on the Most Carriers

  • Up to 90% off USPS with Commercial Plus Pricing and Priority Mail Cubic
  • Up to 55% off UPS
  • Up to 75% off DHL Express
  • Up to 50% off FedEx shipping services with the FedEx Advantage Program
  • Additional deep discounts with Sendle, Fastway Australia, and more.

The Shipping Platform for Every Business

  • Native connections to the most popular e-commerce platforms
  • Analytics, insights, and reports, including intelligent defaults and configurable automations *Implementation-ready APIs

Transparent Tracking

Shippo automatically syncs package information back to Shopify to keep you & your customers updated with real-time tracking information.

Branded & Post-Purchase Experiences

Build your brand with customizable tracking pages, shipping emails, packing slips, & more. Create a post-purchase experience that brings customers back by including return labels right inside the box.

End-to-End Automation

Automate inefficiencies that slow down shipping with tools spanning the entire fulfillment journey:

  • Generate labels faster with saved and pre-filled package information.
  • Import orders from your Shopify store and manage shipments from one place.
  • Simplify international shipping with auto-generated customs forms & commercial invoices.
  • Split orders into multiple shipments to send partially-fulfilled orders, or packages to different locations.
  • Protect your business with insurance for premium shipments, one-of-a-kind goods, & international packages sent with USPS, UPS, FedEx, DHL Express & Canada Post.
  • Take full control of fulfillment with Shippo’s API. We encourage developers & Shopify Plus merchants to explore our documentation.

Reliable Shipping Requires a Reliable Team

Shippo is more than shipping. It also comes with multiple layers of support to give your business a fast start — & help you continue growing into the future.

  • High-touch customer support to grow with confidence
  • Access to implementation and customer success teams
  • Let Shippo work directly with carriers to solve delays & damage issues on your behalf
  • Get more localized support from US-based agents

Available Monday - Friday, 6AM to 6PM PT. We aim to respond to every issue within 4 hours.

How it works:

  1. Download the Shippo app and connect your Shopify store to begin importing orders.
  2. Choose from discounted USPS, UPS, DHL Express, and FedEx rates and print your labels.
  3. Shippo takes care of the rest by syncing tracking numbers back to your store and automatically notifying customers.

Launch date

Integrates with

  • USPS
  • UPS
  • FedEx
  • DHL Express
  • Amazon
  • Etsy

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Starter Plan

Free to install

Get started right away

  • No Monthly Subscription Fees
  • No Per Label Fee with Default Carriers
  • Best USPS, UPS, and DHL Express Discounts
  • Email and Live Chat Support

Professional Plan

$10/month

Pricing may differ per your Monthly Label Volume

  • Free 30-day Trial
  • No Per Label Fee
  • Best USPS, UPS, and DHL Express Discounts
  • Branded Customer Experience
  • Email and Live Chat Support
  • 5 Users

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Bevilles Jewellers

    Location Australia
    Time spent using app 6 months

    I don't recommend this app if you are thinking to automate the returns process. We spent over $2000 on the unmanifest articles because they are not able to pass the article details. I have given 2 months to fix the issue but they couldn't, now I need to accept the loss and find something else.

    Developer reply
    September 9, 2022

    Hi there,

    Thank you for leaving this feedback. We are here to help in any way we can and apologize for any frustration surrounding manifests. Our Senior Lead, LeKea, has reached out to further assist.

  • strano

    Location Greece
    Time spent using app 3 months

    i delete the app and after 3 week they take me money from my bank account ...... this is like someone stolen you !!!!

    Developer reply
    July 26, 2022

    Hello,

    Thank you for leaving this feedback about Shippo and we're very sorry to hear about the billing confusion you encountered.

    We would love a chance to speak with you further about the charges you received so we can explain what happened, and investigate them further for you.

    Please reach out to our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.

    Thank you,
    Shippo Support

  • BLACK LIGHT CANDLES

    Location United States
    Time spent using app Over 1 year

    Would not recommend for larger packages - We have been using shippo for over a year, no significant issues that we couldn't work through with customer support until recently. Our business is growing and packages and quantity is larger. Noticed multiple " fee " charges. Reached out to support and was advised UPS is charging SHIPPO for incorrect dimensions on packages and SHIPPO is charging us. We have proven over 20+ times that the dimensions are correct and fees are unwarranted ! Fees have been refunded & corrected. However this is a weekly issue and requires us to review every invoice and dispute 5+ " fees " with SHIPPO on a weekly basis. The crazy part is we are providing each time that the "fees" are unwarranted. Yes, we get a "credit" back NOT a refund but that takes 1-2 weeks. It has also become a task that requires us to almost hire someone for just to stay on top of disputing unwarranted surcharges. We have tested multiple third party shipping providers to determine if this is an across the board issue with UPS as suggested by SHIPPO. From our findings from the last 6 weeks of testing, SHIPPO is the only third party app charging us "fees" for incorrect dimensions but if I catch it we get our money back... Since this finding we have decided to end our relationship. We are not saying don't use SHIPPO as we are not bashing any company just want to share our experience and remind everyone the importance of reviewing all invoices and looking for "fees" that do make sense. If this was not caught on my end, my business would be out over $100's and counting as the fees are small enough to go unnoticed. Like $5-$10 a week. We are in the process of trying to figure out with SHIPPO what will happen with our credit of about $150ish & then we will continue growing with another company. Hopefully the closing process is smooth & we can walk away from this situation. Update **** We have received a $18.00 " surcharge ". SHIPPO has advised that this is due to UPS having to deliver the package to a different address. The address the customer submitted at the time of purchase is the same as the billing address. Also no indication at the time of purchasing the label that the " address did not exist ". If UPS went to deliver the package and it was turned away due to being the wrong address, won't the package be returned to sender? I have never heard of a UPS driver, driving around looking for " Customer X " and then when he finds her sends me a $18 invoice. I disputed the "fee" with SHIPPO and was advised by Deangelo that UPS said " For any future shipments, the shipper will need to update their shipping records to avoid delays and charges. " This response is not appropriate for the type of business SHIPPO runs. We are a business with 1,000's of customers. The customers purchases from us and provides shipping details, we ship the product to the address provide, if the address does not exist it is returned to sender. This is common practice. I am now told that I will not be getting the $18 back and pending an explanation why the package was not returned to sender. I also now have to reach out to my customer as a business owner and make sure they are taken care of because technically the order WAS NOT delivered to the correct address. This is a mess. It further validates my decision to remove my business and decrease my rating from 2 star to now 1 stars. If UPS is truly charging all of these fees. SHIPPO is not protecting their customers. I recommend investing a fee before charging your customer as it leaves a bad taste and breaks trust.

    Developer reply
    July 26, 2022

    Hello,

    Thank you for leaving this feedback about Shippo, and we apologize you ran into trouble with surcharges from UPS.

    Looking over your correspondence with Deangelo, it does appear that UPS updated us with more information about the address correction they made. Per UPS, they stated that the correct address associated with the suite numbers is 1850 per the United States Postal Service's website, not the 1859 address that was entered.

    We do apologize for the surcharge you received, however, UPS is adamant this address correction was needed and is correct.

    We understand receiving surcharges after shipping is always a surprise, and we're very sorry this happened on multiple occasions. When this happens we will do everything in our power to fight these charges with UPS (or any carrier). At times, these are successful, and at other times the carrier will deny the dispute if their findings are accurate.

    I understand you have been using a different shipping provider and these charges have not occurred there. We would love a chance to talk with you further about these charges and see if anything is being done differently on that site, as well as see how we can win you back as a Shippo customer.

    Again, we thank you for your feedback. This helps us align on where we need changes in our product so that it is a better experience for our customers.

    Thank you,
    Shippo Support

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