Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

August 19, 2013

Very powerful shipping app! love the filters and automation rules, it saves a ton of time once set up. Also I'm impressed with the support that comes with. I tried Odoro first and this one beats it in all categories. I definitely recommend it!

Alima Pure
United States
Over 4 years using the app
October 2, 2018

This app is awesome! It's a one-stop for order printing, picking lists, shipping, calculating costs and fulfillment. The customer service has been great too!

Brew Lucky
United States
Over 4 years using the app
October 2, 2014

Great app that makes shipping easy. The two way conversation between Shopify & ShipStation makes keeping inventory, orders, and the customer experience related to shipping seamless.

Thrive Causemetics - Beauty Products with a Purpose
United States
Over 4 years using the app
March 31, 2014

ShipStation has been great! It totally streamlined our order fulfillment process. I was able to set it up with all the platforms we use in about an hour or so. Their customer service during set up was stellar. They even proactively called me to see if I had any questions or issues. I highly recommend ShipStation!

Kaidel Sportswear
United States
Over 4 years using the app
May 31, 2018

Love, love, love Shipstation! It makes my job so much easier. I highly recommend.

Saap Lao Kitchen
United States
Over 4 years using the app
February 8, 2022

We use the App to help us sell to online customers and create a better experience for them, easier order management for us and offer the customer benefits and improve their ordering experience. For the most part we are very happy with Shopify. I think the monthly fee for Shopify Plus is a too expensive for the average company, given what we deal with in terms of ingredient price increases nowadays, inflation and just the effort to stay in business. Leveling the playing field for all users would increase usage and thus increase profits for Shopify. The better experience that users have, even at the smaller business levels, the more users Shopify will have.

Honey Sweetie Acres
United States
Over 4 years using the app
July 14, 2015

Perfect! I've been shipping for 10 years and have used every app. This is by far the best in all aspects. Most of them are made for just a few orders a day, or are far too complicated for the average web store. This one is easy to learn, fast, and has an excellent dashboard. Nothing else that I've used comes close. Great!

Dermapaw
United States
Over 4 years using the app
June 15, 2014

Shipstation is phenomenal... makes shipping and packing extremely easy. We would be lost without it!

Double Leg Ninja
United States
Over 4 years using the app
April 16, 2021

ShipStation is one of the most useful services I've used (for 2+ years). I use it as the hub for all my stores (Shopify, Etsy, Amazon, & ebay) as the single point of operations for managing fulfilment. Might be a small learning curve to setup, but once you've got it running it should be pretty bullet-proof and user friendly. Price is reasonable and fair; just have a Dymo 4XL and letter printer for labels and invoices respectively. It is invaluable to my business operations.

Glitterverse
United States
Over 4 years using the app
November 18, 2021

ShipStation is a lifesaver and a time saver! It integrates seamlessly with Shopify and keeps the whole shipping process on track from start to finish. It autofills the shipping data for the shipping labels and sends the customer automatic shipping confirmation and tracking data. You literally can't make a mistake. It even warns you if an address has errors. I highly recommend ShipStation!

Hercules Candy and Chocolate Shop
United States
About 4 years using the app