Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

June 8, 2021

Love Shipstation. Its a great platform to not only ship, but also run some of our production operations. Shipstation has helped us fulfil over 400,000 orders to date.

Made By Mary
United States
Over 6 years using the app
ShipStation replied June 10, 2021

Congratulations on your success! And thanks for the kind review. We're happy ShipStation could help Made by Mary run smoothly.

August 24, 2021

Shipstation has streamlined our process. It has made it very easy for us to receive our orders and get them shipped very quickly. The customer service is great they even call to make sure that we don't need any help with anything. I would recommend Shipstation to anyone using Shopify.

Countryside Pet Supply
United States
About 6 years using the app
January 20, 2022

Scale your ecommerce business with Shipstation. Don't waste time manually creating labels and sending tracking info to your customers. With Shipstation, you can do all of that with a few clicks. Setup is really easy and if you ever have any trouble, they have a dedicated team to help.

1MORE
United States
About 6 years using the app
September 5, 2013

I can't believe that I waited so long to start using ShipStation. It's really easy to use (much better than the online USPS system), and has saved us tons of time. The biggest payback for us are those pesky international orders, and the time it would take to fill out customs forms. I can't believe it every time we do it, now it take seconds and it's complete.

Iron Doggy
United States
Almost 6 years using the app
May 19, 2014

I have been using Ship Station now for three months for my small e-commerce business and it has been amazing. As soon as an order is made from my Shopify store it ports over to Ship Station immediately. When I log in the order is already there waiting for me with all of the customers information. All I have to do is select the shipping method and print my labels. Before deciding to partner with Ship Station I had considered other shipping solutions but during my 30 day trial Ship Station was involved and hands on about showing me how to navigate their software in providing easier tips and solutions to help make my shipping solutions easier and faster. They completely won me over. I'm so glad I made this choice!

Posh Peyton
United States
Almost 6 years using the app
August 4, 2022

Great app for small businesses and includes everything you need to ship hundreds of orders a week with little-to-no hassle. Built-in UPS rate is also absolutely fantastic through them Would highly recommend.

Brazyn Life
United States
Almost 6 years using the app
October 27, 2021

We use Shipstation for our order fulfillment and have had a great experience so far. There are hardly any issues with the app and order creation/lookup/actual shipment. The integration with Shopify is seamless. It would be great to edit an order's items after the order syncs from Shopify to Shipstation. It would also be great to have the default view on the Orders page expanded to 1000, not 500.

Bread SRSLY
United States
Almost 6 years using the app
Edited February 3, 2016

Update 2/3/16 - It's been about a year and a half since using Shipstation. It is by far the best on the market due to its frequent feature updates, customer service and intuitive interface. GET SHIP DONE :)

--2013--
Shipstation has helped my Beer Art business,"Craft Beerd" in the following ways:
- Efficient order tracking
- Discounted postage
- Batch processing of mailing labels
- Stat tracking of popular items, etc
- filtering products to view for a specific reason

So far so good!
Cheers, Rudy
www.craftbeerd.com

Craftbeerd
United States
Almost 6 years using the app
April 11, 2014

Great App. This App needs to be standard install on all Shopfiy templates!

RacingLine
United States
Almost 6 years using the app
February 17, 2015

ShipStation is simply one of the best products and best approaches to helping customers on the planet. We work with many cloud-based platforms. Many do a good job. Very few are as easy to work with, have tremendous support, are always listening & growing. They are sincerely interested and open to feedback. Feature requests are clearly displayed on the site with the status of each...not something you see very often at all. I just hope you guys think about a new platforms for other services :-)
Keep up the amazing work!
Mark

HurleyRobertsService.com
United States
Over 5 years using the app