Reviews (807)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline shipping processes across multiple platforms like Shopify, Etsy, Amazon, and eBay. They value its automation features, real-time updates, and the ability to customize shipping labels and combine orders. The user-friendly interface and reliable performance are notable, along with responsive and helpful customer support.

May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Sporteer
United States
Almost 3 years using the app
November 17, 2015

I'm extremely happy with ShipStation overall. I wish I didn't have to jump through hoops to have my scale recognized every time, but other than that, it's an amazing service. Printing out FedEx labels on my Dymo XL is one of my favorite features.

Xenotees
United States
Almost 3 years using the app
September 14, 2021

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

CBD Troubleshooters
United States
Almost 3 years using the app
December 28, 2016

Great shipping solution. No issues with Shopify integration. Really allows you to manage and organize your shipments, inventory, etc. You can also tag shipments, which is useful for reporting.

Spitball Studio
United States
Over 2 years using the app
Edited September 28, 2021

Overall we are very pleased with Shipstation and it is far above any other shipping program we have used. We use several different shopping channels and Shopify Ecommerce website. Shipstation does a good job of allowing us to view and fulfill our orders. One or two suggestions that would make our experience better. 1. The ability to place a QR code on our packing slip so that customers could scan and provide a review on our respective sales channels. 2. Would prefer reduction in frequent changes in UI of Shipstation sometimes disrupts our settings. These updates / changes come with little warning, and disrupt our process. Overall Shipstation does a great job and would recommend to others.

High Plains Prospectors
United States
Over 2 years using the app
ShipStation replied June 24, 2021

Thanks for sharing! Saving time and money is what we're all about. We're happy we could help your business streamline all your shipping processes.

June 18, 2014

Ship Station has really changed my business. I have two different stores (Etsy & Shopify) and my business is small so we do all our own shipping. We also make our customer's product when they order as oppose to having an actual inventory. Ship Station not only has helped us stream line our shipping we are also able to stream line our production and keep on top of these orders with the different pick lists and other features. Seriously, have no idea why we waited so long to use it!

CandyStrike
United States
Over 2 years using the app
February 28, 2014

I added a LOT of shipping apps hoping to find what ShipStation offers. I gave them all a fair shot but Shipstation emerged as the winner of the group. The selling point is how many different storefronts it interacts with. After I started using filters that really streamlined the process. Also, I have bugged their customer service team to death and they have been fast and helpful every time. Keep up the good work!

Alma Mater Maps
United States
Over 2 years using the app
October 27, 2021

Absolutely love the integration with ShipStation for my websites. It has made doing business so much easier for me.

Advanced Skincare Solutions Store
United States
Over 2 years using the app
August 22, 2023

Shipstation has been great for our ability to create labels and group our shipments into seamless batches. Has not given us issues that we can't solve as our business grows which is very helpful. I recommend for smaller 3PL operations that are starting to scale upwards and need to efficiently manage the order volumes and complexities that go with growth.

shawberri
United States
Over 2 years using the app
April 19, 2016

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Clean Car Box
Canada
Over 2 years using the app