Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 19, 2016

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Clean Car Box
Canada
Over 2 years using the app
November 18, 2021

Shipstation is critical to our operation. It has features that make our shipping team much more efficient.

Waterborne Skateboards
United States
Over 2 years using the app
November 10, 2013

Great App, easy to use, saves a ton of time and $

Gravitee Snowboard Shop
United States
Over 2 years using the app
September 16, 2014

We are a new e-commerce fashion site called emartcanada.ca, so a few orders only to test, but so far it has rocked and to get the answers from support has been awesome! Highly recommend and cant for us to start pumping out a lot more orders and see how it handles the volume.

Emart Canada
Canada
Over 2 years using the app
September 8, 2016

Really useful if you run multiple stores, we're located internationally so we can't take advantage of a lot of the features that ShipStation offers like their app (which can only be downloaded on the US apple store) and generating shipping labels but it does allow us to process all orders from multiple sources all from one place which is good enough for us!

Hoping one day soon they will start being more inclusive of businesses located elsewhere!

Dotoly
United States
Over 2 years using the app
July 19, 2013

GREAT SOFTWARE... Easy to use - Love the ability to add logo to the labels. I would recommend this to everyone who needs a logistic software.

Baconery Store
United States
Over 2 years using the app
January 27, 2023

We’ve been using Shipstation for a few years, and it completely changed our order fulfillment process. We’re an omni-channel ecommerce business and the ability to see all our orders from the different selling channels in one place allowed us to streamline our processes and improve our order fulfillment timelines. It also allows us to offer multiple shipping options to our customers without having to change the process of how we create and print the labels. 10/10 would recommend for any small business looking to fulfill orders more efficiently!

Amanda Deer Jewelry
United States
Over 2 years using the app
December 30, 2018

great app to help ship orders to customers. i like it, it is easy to use and has a good price for the value.

SmartSupplementStacks
United States
Over 2 years using the app
September 10, 2021

Love ShipStation. Its easy to use and keeps all my shipping data organized and easy to access.
Quick and great customer service.

AdonisUSA
United States
Over 2 years using the app
January 28, 2022

Starting to work with Shipstation was a step change in the operational process of our company. We are extremely happy with the tool as it has made our shipping management and information control much faster. The best app we use at Memomad.

memomad.store
United States
Over 2 years using the app