Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 27, 2015

We're very impressed with ShipStation, its proving to be a boon for efficiency here at vitrazza. We easily connected with our shopify store and amazon seller account, and then with 3 different shippers we use. The interface is awesome, reports are great and having all our orders aggregated just makes it all so much easier. Highly recommend.

Vitrazza
United States
19 days using the app
July 14, 2016

I've been using Shipstation for about 4 months and i don't want to think about how difficult processing orders was before.

Meinmind
United States
13 days using the app
September 28, 2017

Love ShipStation! Makes shipping a breeze and with the discounted rates it also is less expensive.

Bravus Brewing Company
United States
11 days using the app
August 9, 2022

I have used shipstation for years for many of my clients. very good streamlining system. I recommend!

Grocery Boiz
United States
10 days using the app
November 9, 2015

We've been using ShipStation for a couple of years now. We LOVE it! It makes our lives so much easier! We sell on several platforms and ShipStation helps us from having to bounce from place to place just to ship each order. It's super easy, cloud based, and priced well. What more could you want?

Liquidcourageflasks
United States
About 8 hours using the app
December 7, 2021

Joey from the support is a legend. He assisted us with understanding the platform and the key benefits of using it.

The Craft Drinks Store
Australia
About 5 hours using the app
June 26, 2020

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

Thread and Maple
Canada
About 1 hour using the app
January 10, 2012

SUPER, FREAKING, AWESOME! Extremely helpful - does way better than ordercup. Manages my orders and the shipping of them. Lets me create manual orders easily. Lets me even track sales. Sends tracking numbers to customers, awesome. Just works really well & it's easy to use. There are some minor things I'd like changed, but it seems to be 1,000 times better than anything else I've found.

January 10, 2012

This app has streamlined my shipping process ten fold. I used to use paypal multi-ship, and it took me hours to ship large batches of orders. Now I use ship station and it takes me minutes. Their tools are user friendly and link directly with my shopify store so I don't have to think about updating information. It does it all automatically and sends my customers tracking info.

They also have excellent customer support. I was having issues with combining multiple orders from the same person and having that information sent back to my shopify store. I told them and they got their programmers on the task immediately. A few days later the glitches were fixed. I can't say that about most other services.

The only thing I wish they had was a way to automatically input shipping information according to the number of items in an order. I still have to manually enter the weights and dimesions, etc... there probably is a way but I don't know it yet. Shipstation, if you read this, please let me know.

November 18, 2011

ShipStation freaking rocks. I gave up on OrderCup about one minute after installation, is it was confusing, hard to use, required other software, etc etc.

Well, ShipStation is everything that OrderCup isn't - well-designed, easy to use, intuitive, and doesn't require you to download a bunch more software or register for other services to use it. In fact, you get a free Endicia account with your ShipStation signup - all of the registration, postage purchasing, and everything else is handled by the ShipStation interface. You can run multiple stores, have multiple warehouses, print postage labels and packing slips, set up rules and filters to automatically set your preferred shipping method for different types of orders.. ShipStation has it all, including a bunch of graphing and analytics whose details I won't bore you with here.

Even more impressive is how solid ShipStation feels for a version 1.0 application. If this is the kind of quality the developers brought to their first-version application, I can only imagine what the future brings for this app. I am a customer for life, ShipStation! You guys rock.