Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

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Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 4, 2012

Shipstation has been a great app for us. Greatly improved our productivity and efficiency in fulfilling orders. Customer service has been prompt and thorough. Still waiting on FedEx which in our opinion will make them as close to perfect as possible. -AF

Alial Fital
April 4, 2012

ShipStation has been one of the best decisions I have made, It has cut my order filling time in half. Between the batch printing of labels, Packing slips and automatically sending customer shipping notices it just cannot be beat, Very reasonably priced and the customer service is OUTSTANDING!!

Skin Care By Suzie
April 4, 2012

Shopify has made our business run so much smoother. One of my favorite features is how you can write notes about each shipment. We do a lot of personalization for our customers, so it is so helpful to be able to note which step each order is on. Being able to add in manual orders has been great. It is very well organized, I have zero complaints.

JHill Design
April 5, 2012

We have tried a lot of so call shipping programs out there and this one is by far the best one for what we do. And best of all, it works great with all our web stores, over 5. Customer service is wonderful. Fast turnaround. Thank you ShipStation.

StickerBrand
April 4, 2012

ShipStation is the perfect solution to our shipping needs. In less than 10 minutes, we had set up our USPS carrier and were off printing labels and getting our orders out the door. The reporting is excellent and the interface is intuitive and easy to learn.

Grips 4 Less
March 26, 2012

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly.

Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support.

I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.

Monolith
April 21, 2012

I love ship station! It is super organized, easy to learn, and easy to navigate. They are also constantly improving things. Totally worth it! Wish i had switched sooner!

Mountain Mama: Expecting Adventure
April 7, 2012

I've been very happy with this app. It is much better than the apps on offer and provides the flexibility to make my shipping needs routine.

Eastbay Composites
April 4, 2012

Oh... I should also add, my labor expenses to ship have probably been cut by 80%. It used to take me 5-6 hours with multiple people to ship out our weekly orders and now it only takes one to two with fewer people.

3E Love's Wheelchair Heart
May 8, 2012

I can't say enough about ShipStation! We started using it 2 months ago and it has cut my shipping time by 2/3. Our customers love the fulfillment email with tracking and order details. This also makes international shipping a breeze, so we have opened int'l shipping again. They now have Fedex and UPS as well, which is great for our wholesale store. Just a great app all around. I have worked with Byron on a few occasions when I needed assistance and he has been very helpful and always responds promptly. Def worth it - thanks ShipStation!

sloomb