Reviews (816)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

September 1, 2015

Amazing app its extremely useful glitch free and fast. Love that it integrates with everything out there

Most useful thing is the Shipstation connect app that runs on a computer or server and overcomes any printer issues and compatibility . using the dymo 4xl shipping is fun and fast.

Automation is pretty neat too

Mdi Carbon Fiber
United States
6 months using the app
October 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Brave & Bearded
Canada
6 months using the app
April 16, 2021

I have been a Shipstation user for more than 2 years. When I switched my websites (I have different sites for wholesale and retail) over to Shopify last fall, the transition was seamless - even for my slightly less than simple setup. All my orders move into Shipstation from Shopify with one click. No manual order entry, and I have the flexibility to use my own commercial shipping discounts. Even my Etsy and Faire orders move readily into Shipstation. Easy peasy, and super fast.

Hook, Line & Tinker - modern embroidery kits
Canada
6 months using the app
April 5, 2017

As long as it works its ok
Inventory control is not good you have to sell an item before you can add the warehouse location so if you have a lot of inventory items stay away
If you happen to need support RUN FOR THE HILLS - Customer service just dont care

Asfirusa
United States
6 months using the app
December 16, 2021

Utilizing the shipstation app has allowed us to streamline our operations as we were already utilizing shipstation prior to using shopify - it made the transition quick and simple. We haven't had any issues or complaints.

Home Fi
United States
6 months using the app
November 6, 2022

their support technic team was really Helpful .
But I was not really happy with the rates and it was quite complicated to choose a package/carrier. I did not enjoy my experience.

Peek-a-Boo mini creation
Canada
5 months using the app
June 18, 2021

This app has enabled us to ship orders with accuracy, using the scan to verify option. We have no order complaints now due to incorrect items being sent & has sped up the packing system massively. Wonderful customer support, we had a few technical issues and received a call quickly to fix the issue.

Indy & Eve
Australia
5 months using the app
ShipStation replied June 24, 2021

Incredible! Thanks for the kind review!

September 17, 2021

Fantastic! Loved using this app. It helps us coordinate seamlessly with our fullfilment team; taking a huge weight off of our shoulders.

Xula Herbs
United States
5 months using the app
July 6, 2022

I am very pleased with shipstation. ShipStation is easy to use and the customer service is amazing. I would recommend ShipStation to any business.

Unique Creations and Designs LLC
United States
5 months using the app
June 14, 2020

Your customer service and support is NOT acceptable. I've told you on three occasions that I'm unable to set up correctly, so I can't use it ... please help, PLEASE HELP, yet you keep sending email replies how busy you are, but were all busy too, so waiting for over 4 WEEKS and still not getting a response or my issue resolved is pitiful and not acceptable. I'm going to find a program / app who actually wants my business, and is prepared to help me get my app set up correctly.

Nuuvo Haircare
United States
5 months using the app