ShipStation , 721 reviews

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
November 12, 2014

Well put together app, but for small Canadian estores that are just starting out, the Canada post integration does not work unless you have a commercial account (not the same as a Venture One account). Contacted support and they confirmed there was no Canada post integration without a commercial account. To get a commercial account you need to ship a minimum of 750 packages a year. Probably a great app for high volume sellers, but did not work for our purposes...

AerialTech Inc.
Canada
4 days using the app
January 18, 2021

When you sign up they set up a meeting with you and a rep from ShipStation. My rep didn't even bother showing up to the meeting and ignored all his emails and phone calls I made over the weekend. Also their customer support line is a dead number. The platform doesn't work and all these negative reviews really were right. Seems like a fake app. Don't bother

Konterfeit
Canada
2 days using the app
February 23, 2018

Doesn't seem to let me ship USPS first class packages. Only allowing as Priority.

Elepreneur Store
United States
3 days using the app
December 7, 2020

I tried to get this to work, followed the outlined steps but ultimately it would not connect to stamps.com.

The Social Tea House
United States
2 days using the app
ShipStation replied December 8, 2020

Thank you for your review and for trying ShipStation. We're sorry to hear you're running into this issue. A member of our account management team has reached out to see where we can help!

June 26, 2020

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

Thread and Maple
Canada
About 1 hour using the app
January 10, 2012

SUPER, FREAKING, AWESOME! Extremely helpful - does way better than ordercup. Manages my orders and the shipping of them. Lets me create manual orders easily. Lets me even track sales. Sends tracking numbers to customers, awesome. Just works really well & it's easy to use. There are some minor things I'd like changed, but it seems to be 1,000 times better than anything else I've found.

January 10, 2012

This app has streamlined my shipping process ten fold. I used to use paypal multi-ship, and it took me hours to ship large batches of orders. Now I use ship station and it takes me minutes. Their tools are user friendly and link directly with my shopify store so I don't have to think about updating information. It does it all automatically and sends my customers tracking info.

They also have excellent customer support. I was having issues with combining multiple orders from the same person and having that information sent back to my shopify store. I told them and they got their programmers on the task immediately. A few days later the glitches were fixed. I can't say that about most other services.

The only thing I wish they had was a way to automatically input shipping information according to the number of items in an order. I still have to manually enter the weights and dimesions, etc... there probably is a way but I don't know it yet. Shipstation, if you read this, please let me know.

November 18, 2011

ShipStation freaking rocks. I gave up on OrderCup about one minute after installation, is it was confusing, hard to use, required other software, etc etc.

Well, ShipStation is everything that OrderCup isn't - well-designed, easy to use, intuitive, and doesn't require you to download a bunch more software or register for other services to use it. In fact, you get a free Endicia account with your ShipStation signup - all of the registration, postage purchasing, and everything else is handled by the ShipStation interface. You can run multiple stores, have multiple warehouses, print postage labels and packing slips, set up rules and filters to automatically set your preferred shipping method for different types of orders.. ShipStation has it all, including a bunch of graphing and analytics whose details I won't bore you with here.

Even more impressive is how solid ShipStation feels for a version 1.0 application. If this is the kind of quality the developers brought to their first-version application, I can only imagine what the future brings for this app. I am a customer for life, ShipStation! You guys rock.

January 23, 2012

Great product! Makes shipping from our store a snap. We loved the integration with our existing USPS postage account (via DYMO) and the customer service and technical support reps have been fantastic. Quick to respond and very helpful, taking the time to address a question we had. Highly recommended. A must have app, really.

girlsloveplayers
March 4, 2012

Shipstation is BY FAR the most amazing app you can find. I used to spend hours preparin labels, organzing packing slips, and trying to find the best price for shipping. Shipstation steamlines EVERYTHING, so it literally takes seconds to print hundreds of labels & slips, and with teh amazing feature to combine your slip and label on 1 sheet of paper, you cut down on your paper costs, and can't possibly mix up and order. Ship station has taken my business from sending out 10 shipments a day to sending out 100's. Thank you shipstation your developers are true geniuses and you have thought of everything!

HERSTAR