ShipStation , 730 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly integration, real-time order tracking, and support for various carriers. They appreciate its ability to automate shipping tasks, manage high volumes of orders, and create customized shipping labels. The customer service is praised for being responsive and helpful. Some merchants reported significant savings on shipping costs and reduced fulfillment time. The app also efficiently manages multiple sites and shipping coordination.

October 14, 2013

We love ShipStation! We had been using several other shipping programs and ShipStation is the far superior program. We are able to ship more orders, much faster, and with less errors. Not to mention, the customer services is awesome and the interface is so much more aesthetically pleasing. The only complaint we have had is that there is no way to schedule shipping notifications to be sent later (and not right when the label is created). If ShipStation could implement this, it would be so great!

Moorea Seal
United States
About 8 years using the app
July 25, 2018

Amazing app for shipping! It really helps to organize and streamline my fulfillment efforts. A must-have for any ecommerce business!

Beard Unlimited
United States
Almost 8 years using the app
June 30, 2015

Great easy to use and install shipping app!

Cacique Boutique
United States
Over 7 years using the app
November 24, 2016

Sell from multiple channels? If so, it's a must. Has streamlined our fulfillment process saving much needed time and money.

Hawaiian Koa Wood Rings
Australia
Over 7 years using the app
September 23, 2016

We've used ShipStation since 2012 and have loved it. The integration with Shopify has been perfect. Thanks!

Little Sapling Toys
United States
Over 7 years using the app
September 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

The Cat Ball
United States
Over 7 years using the app
September 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Prep Obsessed
United States
About 7 years using the app
August 25, 2015

Big fan of ShipStation.

It integrates easily with everything we need (Shopify, Stitch Labs, Printer, etc) and can be customized to automate specific package details if you want it to.

The reports it can run are super helpful such as easily comparing the shipping we're charging customers vs. our actual shipping costs.

Also appreciate that it gives us access to commercial shipping rates on USPS. Would definitely recommend!

Purse Clutch
United States
About 7 years using the app
September 28, 2021

It was an awesome experience! Very convenient and helpful!
Highly recommended.
Many thanks to the Shipstation team.

Kalamala
United States
About 7 years using the app
April 14, 2021

We've been using shipstation for years! There are other shipping software options out there but Shipstation has never let us down. Great software, great company.

Fresh Patch
United States
Almost 7 years using the app