ShipStation , 733 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
    555
  • 5% of ratings are 4 stars
    35
  • 3% of ratings are 3 stars
    19
  • 3% of ratings are 2 stars
    20
  • 14% of ratings are 1 stars
    104
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly integration, streamlining shipping processes and supporting a wide range of carriers. It's praised for excellent customer service and customization options for shipping labels. The app is beneficial for managing multiple sites, handling high volumes of orders, and offering automation rules and low shipping rates. It's easy to use with a robust toolset and intuitive interface, and can manage multiple brands in one account.

March 15, 2024

Stancey was a great help, when I was paying to much for my subscription , she advised me what the different plans were, and made sure I was on the right plan! Also made sure that every thing was working for me. Best part is that she reached out to me without me having to call Shipstation.
Love Shipstation as it lets me customize my shipping labels with my logo and slogan. A+

Lorcana Card Shop
United States
2 months using the app
April 30, 2024

I love Ship Station, very easy to use, amazing live US based customer service. Thank you!

Pinsy Shapewear
United States
Almost 2 years using the app
February 15, 2024

Easy integration and has streamlined and automated most all of our shipping at good rates. Very much recommended.

AmericanPowerGear
United States
About 7 years using the app
February 1, 2024

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

Dazzle Sports Marketing
United States
9 months using the app
April 30, 2024

ShipStation is easy to use affordable and if you have a question which happens twice a year someone always picks up the phone.

Boomerang
United States
Over 3 years using the app
February 11, 2024

ShipStation is fantastic and I’m glad I made the switch! The level of customisation and automation is amazing and something I thought I wouldn’t need, but after using it I can’t see how my previous integration would’ve been able to match ShipStation’s capabilities.

The customer service and support is also a cut above the rest with friendly and knowledgeable staff. You can also reach them by phone or video call as well which is great for business owners.

Looking forward to continuing business with ShipStation!

Deucekey
Australia
23 days using the app
March 1, 2024

We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.

SIM RACE CITY
United States
10 months using the app
April 25, 2024

Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.

Creekside Estate Winery
Canada
About 1 month using the app
January 30, 2024

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

Forest City Supply
United States
2 months using the app
February 6, 2024

The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her.

She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.

Artemis Pet Food Company
United States
About 2 months using the app
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