ShipStation

ShipStation

From $9.99/month. 30-day free trial.
Rating (3.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

November 14, 2011

Languages

German, English, French, and Spanish

Works with

USPS, UPS, FedEx, eBay, Walmart, Amazon

Take control of the shipping and delivery experience with ShipStation

Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping.

Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping. more
  • Ship with UPS, USPS, Canada Post, Royal Mail, Australia Post, DHL Express + more
  • Sync orders from Amazon, eBay, Etsy, Walmart, NetSuite, and anywhere you sell
  • Shipping automation, bulk printing, and warehouse tools streamline fulfillment
  • Instantly send tracking and shipment info to selling channels and customers
  • Checkout shipping rates, returns options, insurance and electronic customs forms

Pricing

30-day free trial

External charges may be billed by ShipStation separately from your Shopify invoice. Learn more

Starter Plan

$9.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 50 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Email & Community Forum Support

Bronze Plan

$29.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 500 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Live Chat, Email & Community Forum Support

Gold Plan

$99.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 2,000 Shipments
  • All Selling Channels
  • 3 Users
  • Customized Packing Slips & Branded Labels
  • Live Chat, Email & Community Forum Support

Enterprise Plan

$229.99/month

Over 7,500 Shipments? Learn about our services for high volume shippers and request a custom quote.

  • 7,500 Shipments
  • All Selling Channels
  • 10 Users
  • Customized Packing Slips
  • Live Chat, Phone Support, Email & Community Forum Support

Starter Plan

$9.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 50 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Email & Community Forum Support

Bronze Plan

$29.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 500 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Live Chat, Email & Community Forum Support

Gold Plan

$99.99/month

Different pricing for Europe, UK, Australia, and New Zealand

  • 2,000 Shipments
  • All Selling Channels
  • 3 Users
  • Customized Packing Slips & Branded Labels
  • Live Chat, Email & Community Forum Support

Enterprise Plan

$229.99/month

Over 7,500 Shipments? Learn about our services for high volume shippers and request a custom quote.

  • 7,500 Shipments
  • All Selling Channels
  • 10 Users
  • Customized Packing Slips
  • Live Chat, Phone Support, Email & Community Forum Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

703 reviews

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 1, 2024

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

Dazzle Sports Marketing
United States
9 months using the app
Edited February 22, 2024

Update: The only response I've gotten from ShipStation was because of this review. I still haven't heard back from anyone about my problem in most of a week. Seems they care more about how they look than how they actually do their jobs.

It keeps getting more expensive, while the service keeps getting worse.

I've been three days without the ability to create labels, and I still can't figure out if any of the support staff (who appear to be farmed out to a 3rd party now) have even used the software before.

Not only did my fees DOUBLE for using my own carrier accounts, but the service and support are 1/10th of what they used to be.

This is the worst way to spend your money. Find something else.

Im cancelling and moving to Ordoro.

Update: After 2 weeks of outage my issue was finally resolved and we were able to create labels again with the carrier we have the best agreement with.

We lost ~$3000 in increased shipping costs in this window of time. Shipstation was gracious enough to provide us with a $400 credit to make up for this....

Responses were slow, and we were more or less left completely in the dark on what was going on, or what discoveries were made. We were never provided with a reason for the outage.

We are still working to migrate away from ShipStation at this point.

PatchPanel
Canada
Over 6 years using the app
ShipStation replied February 22, 2024

Hey there, we appreciate your review and the time you’ve spent working with our team. While we strive to offer the best support in the industry, we are sorry to hear we’ve missed the mark here. We’d love the opportunity to make this right and we will continue being in contact on your ticket.

January 18, 2024

Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.

Mabē
United States
About 2 months using the app
January 30, 2024

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

Forest City Supply
United States
2 months using the app
Edited December 19, 2023

Frequent bugs, frequent unnecessary UI "upgrades", unbelievably painful claims process. Best to just stick with Shopify shipping.

EDIT Dec 19, 2023 - After posting this review, ShipStation reached out and provided partial resolution. Revising to 3 stars. If all is resolved, will edit to 5 stars.

Filastruder
United States
Over 8 years using the app

About this app

Launched

November 14, 2011

Languages

German, English, French, and Spanish

Works with

USPS, UPS, FedEx, eBay, Walmart, Amazon

Built by ShipStation

About ShipStation

3.9 average rating

12 years building apps for the Shopify App Store

3800 N LAMAR BLVD, STE #220, Austin, TX, 78756, US

Support

Send a message

1 (512) 485-4282

support@shipstation.com

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