Captain Shipping Protection

Captain Shipping Protection

Reviews (274)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and seamless integration, noting its reliability and the business benefits like increased order values and enhanced customer trust through shipping protection. The support team is consistently commended for being responsive and providing personalized service. Additionally, the trial period and reasonable pricing are appreciated, allowing merchants to assess the app's effectiveness before fully committing.

January 5, 2024

Excellent support, thanks!

PlankPro+.nl
Netherlands
6 months using the app
June 30, 2023

The captain shipping protection is the perfect app for self managed insurance with a easy to set up and custom design interface. I already have shipping insurance through fedex and I just wanted a way to offer shipping insurance to my customers. The customer support is quick and manage to resolve the conflicting app conflict. However I do wish there is an option to add to cart in the checkout page or if the user get prompted if they want shipping insurance if they click checkout instead of view cart on the pop up drawer.

Lélior
United States
8 months using the app
Captain Insure replied July 24, 2023

Dear Lélior Team,
Sunny here, the product manager from the Channelwill team, hope you are doing very well.
Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.

November 23, 2023

muy buena atencion, me ayudaron a quitar la leyenda, y me desbloquearon el uso de mis propios logos

1Iron Trendy
Mexico
7 months using the app
August 17, 2022

I highly recommend this insurance app. So far I have had a great experience and believe that it will be very useful during the holiday season when customers' orders are more prone to delays and being lost in transit.

Eggbuy Global
Singapore
8 months using the app
March 15, 2024

Good service!

A'dam Avenue
Netherlands
5 days using the app
October 9, 2023

This app is great, it is easy to configure and it works perfectly.
Furthermore, the help center has very efficient and helpful staff.
If you are looking for an app to create an internal insurance, Parcel Panel Insurance perfectly suits your need!

Shopdecor
Italy
7 months using the app
March 30, 2024

Great app! Very complete with many features and very well made! The support also is outstanding. Very happy. 5 STARS!

Hidden Samples
Spain
About 23 hours using the app
August 21, 2023

moyen de protection parfait, pour les entreprise en affaire, sur internet et assurer un bonne continuité saine dans nos commande.

Enfom Clothing
Canada
6 months using the app
October 17, 2022

Very fast instalment with clear explanation and help from the staff. it is exactly what i wanted on my store. Recommended!

EYE DESIGN PROFESSIONAL
Australia
6 months using the app
January 29, 2024

great service

JTE GLOBAL
United States
About 2 months using the app