Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

May 23, 2023

Captain Shipping Protection app is simply fantastic! Provides peace of mind with excellent customer service. Top notch indeed!

Siesta Hammocks
Australia
4 months using the app
December 5, 2022

So amazing and kind! Was very helpful with what I was in need of when it came to the app. The app is so amazing you will love it too.

FRENCH LAMORE LLC
United States
4 months using the app
July 11, 2023

They helped me directly! The app is very usefull and very easy to use. I had a question and the customerservice was already on it! Thanks Captain Shipping Protection - Elly

Beau's Winkeltje
Netherlands
4 months using the app
July 17, 2023

The application support is very good, they are always there to help you. They solved all my doubts and were always available.

CARITES
Mexico
3 months using the app
Captain Insure replied July 24, 2023

Dear CARITES Team,
Sunny here, the product manager from the Channelwill team, hope you are doing very well.
Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.

Stay tuned for more amazing features and integrations!

March 7, 2023

Great support! Really quick reply and sorted my query right away. Would definitely recommend. Thank you!

PRVTE LONDON
United Kingdom
3 months using the app
April 30, 2023

Super satisfied with the app. If you have questions you get immediate answers and you are helped right away

Exellense®
Netherlands
3 months using the app
April 21, 2023

Great assistance! Thank you Elly for helping solve the issues i had. I would recommend this tool to everyone!

Bambal
Netherlands
3 months using the app
October 2, 2023

Awesome app and so cheap! A no brainer!

zalavia
Belgium
2 months using the app
October 30, 2023

Amazing!!

Zifora
Netherlands
2 months using the app
March 10, 2023

Fantastic app and fantastic service! I really recommened this app to increase your AOV. The Live chat always reply in 1 minute. 5 stars from me without hesitation!

Gua-Sha
Sweden
2 months using the app