Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

August 1, 2023

I had an outstanding experience with Captain Shipping Protection! The team was incredibly responsive and professional throughout the entire process. They ensured my package arrived safe and secure, and their attention to detail was impeccable. I highly recommend their services for anyone in need of reliable shipping protection. Thank you, Captain Shipping Protection, for your excellent work!

Thepfc Club
India
About 2 months using the app
November 19, 2023

Great support, Cecilia helped me with service and it was a great experience. Im very proud.

Swift. Amsterdam
Belgium
About 2 months using the app
Edited August 13, 2023

Awesome Customer Service.
New features have been added to make it work better for our store and the new 1 page checkout by Shopify.
Over $3000 raised in past 60 days which well and truly covers costs of items damaged or lost by Australia Post.
Can highly recommend this app.

Australian Silo Art Trail Store
Australia
About 2 months using the app
December 13, 2022

Very simple & effective way of increasing trust with your customers while also increasing AOV of your store! :)

NeckBud
United States
About 2 months using the app
September 25, 2022

我正在通过这个App开展业务,它可以订单查询,还能让买家安心,产品经理Sunny跟我讲述接下来会上线理赔板块,这有利于我的paypal账户安全,不至于让买家直接跟paypal申诉~可以减少退单率,非常好用!!!

bebotnails
China
About 1 month using the app
July 3, 2023

App works wonders, it’s a must have for any e-commerce store. Support was phenomenal too, fast friendly response that goes above and beyond.

VITAE Glass
United States
About 1 month using the app
October 5, 2023

Great app, with a easy explanation how to install.

Dresta Amsterdam
Netherlands
About 1 month using the app
October 30, 2023

fast and nice support

Aura
Germany
About 1 month using the app
Edited January 31, 2023

Great app, and outstanding support! They solved my issues in less than 24 hours and I felt like the most valuable customer.

Zainlux
Romania
30 days using the app
September 29, 2023

App works great! it really increases the AOV since a lot of customers choose the option :D Thankyou guys!

DailyDay.nl
Netherlands
27 days using the app