Captain Shipping Protection

Captain Shipping Protection

Reviews (273)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and seamless integration, noting its reliability and the business benefits like increased order values and enhanced customer trust through shipping protection. The support team is consistently commended for being responsive and providing personalized service. Additionally, the trial period and reasonable pricing are appreciated, allowing merchants to assess the app's effectiveness before fully committing.

November 20, 2023

Directions are easy to understand and follow.

RooddeessTeesStore
United States
1 day using the app
March 7, 2023

Support on this application has been very helpful. And the ability to use these features is a game changer!

APPROVED®
Canada
1 day using the app
February 21, 2023

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Unplugged Oasis
Australia
1 day using the app
September 22, 2022

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

Rebelliou
Canada
1 day using the app
March 1, 2023

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Femmey
Switzerland
About 21 hours using the app
August 31, 2022

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

KNUCKLEDUSTER
China
About 6 hours using the app
Captain Insure replied September 7, 2022

Dear KNUCKLEDUSTER Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

Please feel free to contact us with any feedback, we will help you as always!

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny

December 13, 2023

Great support ! Great app ! Thank you

Cadonova
France
About 5 hours using the app
August 10, 2022

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

GTXR Store
United States
About 5 hours using the app
Captain Insure replied August 26, 2022

Hi, Dear GTXR,

Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️

Your business success is our success!

Kind regards,
Captain insure Team Sunny

April 21, 2023

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
Australia
About 2 hours using the app
November 22, 2023

So far so good... fast customer service. Now to see how it performs.

Rodeo Mart
United States
25 minutes using the app