Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

February 15, 2023

Chat was fast communication with quick response and customer service rep was helpful. Answered the questions I had.

Cutesie Pie Boutique
United States
13 days using the app
June 22, 2023

This app is really great and super easy to use. It's perfect for increasing your average order value effortlessly. The support team is absolutely fantastic! They responded instantly and were incredibly knowledgeable. They helped me out with my issue in no time at all.

HydroSoakGlock
Denmark
12 days using the app
January 17, 2023

Appreciate the quick and painless assistance. Rep was friendly as well and offered assurance by letting me check that it was done correctly before ending chat.

PleasantlyPlumpFashions
United States
9 days using the app
March 2, 2024

Rapide efficace

Cosy Confort
Switzerland
About 3 hours using the app
July 26, 2023

The customer service is nice. and great for my shipping insurance function currently.The further experience how i feel should be checked after using for some time

DreamCarStyle
China
5 days using the app
November 2, 2023

haven/t tried it yet

www.TheLuxxeHaven.com
United States
5 months using the app
September 26, 2022

I am using a third-party template and they are helping us with the compatibility, the developer told me about the next additions, I will see, good customer service, and I support this app

Pink Owl Design
Hong Kong SAR
5 days using the app
November 5, 2023

I really like this app and I've been using it for a few months now, but unfortunately it bugs on my site every week and the widget disappears and I have to wait a few days for their tech support to fix it. And this happens EVERY WEEK. We are starting to think about switching to another application...

Teenwear.eu
Slovakia
5 months using the app
June 2, 2023

Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite

Grunborg
Netherlands
4 months using the app
November 8, 2022

We have just installed the app and testing it. The support has been great so far. They really invest a lot in their relation with customers. I will come with updates after testing.

DWP Fitness
Romania
4 days using the app
Captain Insure replied November 10, 2022

Hi, Dear DWP Fitness Team,

We follow the value of the customer first and we are happy to help you to make sure that the final Performance of the app is perfect, you should not hesitate to contact us.
Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny