Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

March 14, 2023

Highly recommended!! Exactly what I needed for my store! Support only took a couple of days set me up!

Propowersports.ca
Canada
4 days using the app
August 29, 2022

This is an excellent app, and I highly recommend it. Over 60% of my store users will be adding shipping protection, which for me, completes a new value that I will keep using, and I believe their upcoming features will be revolutionary and greatly improve my post-purchase processing efficiency.

hahabear
China
3 days using the app
Captain Insure replied September 7, 2022

Dear hahabear Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

More surprising features coming soon, branded post-purchase pages to delight your customers

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny

November 17, 2023

Helped me out very quickly with my questions.

ChillyChaps
United States
3 days using the app
March 7, 2023

Support on this application has been very helpful. And the ability to use these features is a game changer!

APPROVED®
Canada
1 day using the app
November 20, 2023

Directions are easy to understand and follow.

RooddeessTeesStore
United States
1 day using the app
November 28, 2022

My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.

Ambria Jewellery
United Kingdom
About 1 month using the app
February 21, 2023

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Unplugged Oasis
Australia
1 day using the app
September 22, 2022

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

Rebelliou
Canada
1 day using the app
March 1, 2023

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Femmey
Switzerland
About 21 hours using the app
August 31, 2022

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

KNUCKLEDUSTER
China
About 6 hours using the app
Captain Insure replied September 7, 2022

Dear KNUCKLEDUSTER Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

Please feel free to contact us with any feedback, we will help you as always!

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny