Captain Shipping Protection , 183 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    170
  • 3% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, integration, and ability to boost average order value. It's recognized for its cost-effective shipping insurance feature, which covers items lost or damaged in transit, enhancing customer trust and brand image. Many commend the customer support for their swift responses and efficient problem-solving.

January 20, 2024

Thanks to RIA for the help, Quick and intelligent answer. Really cool

Modeista
France
25 days using the app
February 5, 2024

Perfect

Jardinon
France
4 days using the app
January 12, 2024

nice jobs Ria, verry good

KRITTERS
France
About 1 month using the app
April 30, 2024

I had a couple issues with integration. I got FAST help and this app is SO SIMPLE. All I wanted as absolute simplicity for a quick AOV booster and a cushion for our 1% error factor. With this app doing it's thing, we should always come out ahead on customer claims and we will also be able to filter out the folks who didn't opt in for a more streamlined and defined yes/no process for replacements.

Dude That Lifts
United States
About 2 hours using the app
January 24, 2024

Great service

Avolegy
Netherlands
5 days using the app
May 8, 2024

.

Matteo-Berlin
Italy
About 1 hour using the app
January 6, 2024

Super ! Service client rapide et efficace

Venus
France
About 1 month using the app
January 6, 2024

fast service by leslie

NielsenMode
Netherlands
26 days using the app
December 28, 2023

Good

My Store
Canada
3 months using the app
April 11, 2024

Nice app, thank you!

iSinwheel.es
Hong Kong SAR
About 1 hour using the app
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