La atención es oportuna y efectiva. Simplifica mucho la forma de taggear los productos, te ayudan haciendo mejoras a la app para que funcione perfectamente para tu negocio y supla tus necesidades.
¡Gracias por tu reseña! Estamos encantados de saber que te encanta la aplicación. Siempre estamos aquí para ayudarlo si alguna vez tiene preguntas. ¡Que tengas una buena semana!
Thank you for your review! We are thrilled to hear that you love the app. We're always here to support if you ever have questions. Have a great week!
Cheeky Seats Scooter Seat Covers
I love this app - there was a time when customer service was hard to reach, but that has been resolved and the support is excellent. Great looking display of images, highly customizable!!
Hi Cheeky Seats Scooter Seat Covers team! I am thrilled to hear how much you enjoy the app. As you've mentioned, customer support was limited at one time, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. Thanks again for your feedback!
Azura New York
This app doesn't have any customer support anymore. I have written several times to the support team, never received any response.
Hi Azura New York team! I am sorry to hear about your experience with customer support, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. If you have any interest in returning to Showcase, we'd be happy to send you a 3-month free trial as a welcome back. Thank you!
Shop Weekend Cheoks
We used this app when we were running a campaign for featured #hashtags. Even on the free plan, the gallery is highly customisable - you choose the posts to show/hide. The grid displays clean and neat on our webstore though we had some issues with the loading time for the images. Just once did we experience a bug of sorts where the images never loaded. Definitely worth a try if you would like to highlight multiple featured galleries on your website.
Great clean looking app, allows us to make multiple galleries to fit our needs for each page. Customer service is hassle-free. Someone is always able to answer your question.
This app does not appear to be supported anymore. I have written them numerous times as the app is no longer working without any response.
We apologize about the inconvenience - Instagram changed their API and updated the way media URLs are managed. We made the required updates and everything works as expected.
Installation is a breeze. Straight-forward.
But we will need to monitor to see how it helps to drive traffic to our IG. Thank you.
This app is super easy to install. Very useful if you want to create a page with UGC with add to cart feature
Baudoin & Lange
I cannot even begin to describe how great this app is!! It has elevated our pdp and homepage beyond measure. James has been so incredibly helpful assisting, I wouldn't hesitate downloading showcase!
Southern Fried Chics
Nothing about this app worked for us and the customer services was less than helpful. Over the course of two weeks, we received numerous "Meta Code 429" errors from the app. Initially, customer service blamed us for making "too many attempts" at creating our first gallery. In reality, we tried about 5-6 times, but the error count in the app was saying it was over 220!
It was only later that their customer service accidentally let it be known that it was in fact their app that was making too many behind the scenes requests and therefore we needed to wait until their app was done making it's own requests before we could set-up our FIRST gallery.
Fast forward two weeks later and it still doesn't work.
DO NOT WASTE YOUR TIME WITH THIS APP!
Their customer service team will either blame you for the issue or lie about the truth of problem.
We apologize about the inconvenience and understand your frustrations. As mentioned in our support chats, the 429 meta code error is coming from Instagram not our app and is due to the size of your Instagram account which has over 45,000 posts.
This issue has been resolved in the new app release, as well as other performance enhancements and upgrades. Again, we apologize about the less than stellar onboarding and wish you the best.