Shop Phone Alerts & Auto Email , 186 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................
Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.
Thanks for the review Carlos. You have a really cool store there in Chile, I'm sure your products sell themselves! We wish you all the best and don't hesitate to reach out if you need anything. Thanks!
It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.
Thanks Shehla! You're the best. And yes, we do keep improving and the timing of the alerts is something we're tackling as we speak!
I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.
Thanks for the review Shruti. You might be one of the longest using app users we have! It was great speaking on the phone with you and learning that we're accounting for up to 20% of your overall sales. Keep it up!
So amazing that we get to reach out to our abandoned cart customers directly on call! It's given our recovery rate a massive bump! Another great thing about Shop Phone is the constant reminders we get to thank our loyal customers.
Thanks Prerna. We love your store. We wrote this post for you because we love your store so much: https://shopphone.substack.com/p/why-we-love-after-dark
I have used this app for almost 2 years, I love it, it advises me when a customer abandons checkout. I REALLY love that it tracks my consistent customers purchases, so that I can reward their loyalty! Ahmad is awesome, he called me and gave me advice on my website and how to improve it for a better customer experience and higher conversion rate!
Thanks for the kind review, LaShesia. It was my pleasure. I love that you have customers who've bought 20, 30, 40 times from you again and again. That kind of customer retention is world class. Keep it up! Let's get to 100 order retention rates in 2021!
I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!
I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app
Love the Scout App. It sends me messages when a customers abandons the cart or makes a purchase and creates emails to send them that say "noticed you are interested in my store or thank you for your order". I have had customers write me back and say they will now place an order because I reached out. I can also call the person if they leave a phone number. It also gives me customer totals for past weeks orders or abandoned check out. Really terrific app and its FREE! Highly, highly recommend. Pam MomMeAndMore.com
Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema