Reviews (5,124)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

June 23, 2024

Its very simple and i love it 5 out of 5

pzrezells
New Zealand
5 days using the app
May 25, 2024

I think it's a great app.It brings more customers to my business.

ZoterShop
Germany
4 months using the app
April 27, 2024

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

FORHERA DESIGN
Canada
About 1 year using the app
Shopify replied April 29, 2024

Thank you for connecting with us and sharing your feedback. We invite you to connect with our Shop Team (https://shopify.link/bmyj) directly so we can better assist you with reviewing your case and advising next steps. We thank you for your patience while we work with you through this. -Olivia, Shop Support

April 25, 2024

I really like to sell we shop, ease and very fast process.

bestfashion mn
United States
Over 2 years using the app
June 24, 2024

love it.

J World Design
United States
6 months using the app
February 17, 2024

The Shop App helped us bring in our FIRST & SECOND orders ever. Thank you for allowing really small businesses to compete with the big guys! I cant thank you enough!

Sugar Nails
United States
Over 1 year using the app
January 20, 2024

A 1 star review with a parcel your parcel is still on its way to you?

Please check your tracking, it clearly shows it is being handled by UK customs - likely they are waiting for you to pay the vat tax which you must do when purchasing goods from other countries. Here is the USPS tracking for the benefit of anyone reading these reviews LB463535833US.

Don't you know this kind of negative behavior hurts small businesses? ☹️

THE CRONUS SHOP
United States
7 months using the app
November 11, 2024

— Extraordinariamente intuitiva y atractiva —

PuroCarbon®
Spain
5 days using the app
May 25, 2024

I got a chargeback because my shipping took too long. I got the stupid items but they deactivated my account. Good luck trying to speak with someone about your issues

Sugars315.com
United States
About 1 year using the app
Shopify replied May 27, 2024

Hi there! I am sorry to hear about this situation, dealing with chargebacks is never an easy situation. Our support is available 24/7 through our Help Center: https://bit.ly/2AWw5VA and we'd be happy to discuss any issues with your account. -Shay, Shop Support

May 16, 2024

The more storefronts the better - Shop is an added value to having Shopify.

Astramor
United States
3 months using the app