Reviews (5,140)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

April 14, 2024

just starting with this but will keep you updated.. easy to set-up

Shabu Eyewear
United States
3 months using the app
August 6, 2024

Cook

PromeTUX
United States
About 2 months using the app
April 22, 2024

Easy to set up and gets some decent traction fast. Needs the ability for ads

Supps On Deck
United States
28 days using the app
May 28, 2024

A good option for mobile shoppers.

AKFIT Fitness Specialty Store
Canada
11 months using the app
April 21, 2024

I would recommend Shopify for someone looking build and create your brand

FlawlessFusion
United States
About 2 months using the app
Edited July 13, 2024

nice

OakMart
United Kingdom
7 days using the app
August 1, 2024

good

techspherea.com
France
22 days using the app
January 10, 2024

I would recommend this app to others my first sales came through here.

Trendsetter Pets
United States
9 months using the app
March 12, 2024

As a new entrant to the world of Shopify, I was eager to streamline my checkout process and offer customers the convenience of Shop Pay. However, my excitement quickly turned to frustration when I discovered that I was unable to enable this feature without any explanation.

What baffles me even more is that countless newcomers like myself have successfully implemented Shop Pay without issue. So, why am I being excluded?

The lack of transparency and communication regarding the reasons for my rejection is incredibly disheartening. It leaves me questioning why I'm not being afforded the same opportunities as others in the Shopify community.

While I understand that not all applications can be approved, the least I expect is some clarity on the matter. Without it, I'm left feeling disillusioned and at a disadvantage compared to my peers.

Overall, my experience with Shop Pay has been disappointing, to say the least. I hope that Shopify can address these issues and provide equal opportunities for all its users, regardless of their tenure or experience.

Tanbobo Shop
Hong Kong SAR
8 months using the app
Shopify replied March 21, 2024

Hi, there. Thanks for taking the time to leave a review. We're sorry to hear about your experiences with Shop Pay. You may have a received an email from our team containing more information about why you weren't eligible, however if not feel free to contact our support team directly and we would be happy to try our best to provide further context on why this happened: https://shopify.link/WJna. -Rick, Shopify Support

July 16, 2024

nice

Rivon Creations
United States
About 1 month using the app