Reviews (5,140)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

February 6, 2024

So far shop is one of the apps that has increased my sales. The fact that I have the ability to showcase my items somewhere else other than the typical social media platforms I no longer use is legit amazing! I Would love the opportunity to advertise on it in the future. Thank you Shopify!

Victoria's Chest
United States
About 2 years using the app
April 29, 2024

It's really good and helps to get organic sales.

The Fitness Cloud
United States
7 months using the app
April 3, 2024

so for so good not sure why you ask for rates review when I just started it really not the best why to get honest reviews

Medellin Mafia Design
United States
About 2 months using the app
March 2, 2024

When it comes to coffee and tea shopping, the quality of products and customer service are far superior compared to those found in grocery stores.

Spirit Filled Coffee Bruh
United States
7 months using the app
January 16, 2024

There is no customisation when it comes to customers leaving reviews on the shop app. The email request can't be modified and you can't even see what the email looks like that Shop sends!. You also don't receive notification when a customer writes a review, they just automatically publish it. I use Judge.me where I customise my emails and make it more personal, this means though customers receive 2 requests. With this SHOP APP you cannot turn off the "Review Collection" button, it's stuck onto "ON" with no facility to toggle it off. I contacted Shopify help and even they can't do it. Too many bad issues with this app and very little opportunity to customise it for your own individual store. I'm going to delete it if I can't toggle off the reviews! Worse than useless and not fit for purpose re reviews.

Imogen's Luxuries
United Kingdom
7 months using the app
May 16, 2024

This app has worked very well so far.

BBQraft
United States
29 days using the app
March 17, 2024

looking good, easy to use and expanding our reach is always a good thing

Barnstaple Equestrian Supplies
United Kingdom
9 months using the app
December 29, 2023

I love this app! They have taken my business to another level! It has gone places I have not been to advertise and to more people. They have helped me tremendously!

Rochelle's House LLC
United States
12 months using the app
April 14, 2024

I am enjoying shop. It gives step by step instructions for an successful business! Everything is a one stop shop.

Skincare & Beauty
United States
About 2 months using the app
March 12, 2024

I have been using Shopify and there products for awhile now and I would like to thank them for helping me build my company Bigbarrell Records. Thank you again to all who contributed

Bigbarrell Records Merch
United States
About 2 months using the app