Reviews (5,130)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

Edited October 19, 2024

I made my first 2 sales on SHOP! I love it!

Paw Palace Co.
United States
9 months using the app
Edited June 26, 2024

I love the shop app. It's so easy to manage and product category looks great.

Kim’s Signature Beauty & Accessories
United States
9 months using the app
June 20, 2024

Great app

JEFE HATS
United States
3 months using the app
May 2, 2024

Easier setup and launching then I expected.

Intimate Romance
United States
3 months using the app
May 19, 2024

Great experience

Bintu Beauty Bar
United States
About 1 year using the app
March 3, 2024

Shop is great app so far. I love the quick check out option for my customers.

Premier Sheds
United States
4 months using the app
November 23, 2023

Allowed us to customise the SHOP navigation menu once and now we can't update again. Any edits made to the channel can't deploy as the SAVE button is permanently greyed out. A great concept but doesn't allow for enough control and customisation so never reaches its full potential for us.

Hali Home
Australia
11 months using the app
Shopify replied November 28, 2023

Hey there! Thanks for taking the time to review Shop. I'd love to assist you with the issue you're experiencing in the app. Is it specifically happening in the theme editor? Are you unable to save the changes you make to the Navigation section (https://shopify.link/GoyK)? If so, I suggest performing some local troubleshooting steps, as a local issue may be causing the problem.

Here are some troubleshooting steps you can try:

-Clear the cookies and cache of your browser (https://shopify.link/nWZD)
-Try a different web browser, as well as an incognito window or private browsing window (https://shopify.link/xy5o) to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
-Ensure the web browser (https://shopify.link/3zvN) is up-to-date (https://shopify.link/ynwg) on the latest version.
-Try another device, such as another computer or mobile phone.
-Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
-Try the Shopify mobile app
-Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere.

If the issue persists after performing local troubleshooting, please visit our Help Center (https://shopify.link/goV1) and chat with the AI assistant to connect with our support team. We would love to investigate this for you! -Summer, Shop Support

April 6, 2024

I'm just starting to explore Shop.

Contis Furniture
United States
Over 1 year using the app
November 15, 2024

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J3 Clothing
United States
About 4 hours using the app
November 27, 2023

Great channel & easy to navigate app that integrates seamlessly with Shopify.

Sumiye Co
United States
About 1 year using the app