Reviews (4,628)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective order tracking, noting an increase in sales and customer engagement. Key features include seamless integration with online stores, personalized recommendations, and a diverse product selection. The app also offers multiple secure payment options and supports local and eco-friendly shopping, enhancing customer trust and enabling real-time interactions.

October 30, 2023

We love using Shop as a sales channel in addition to our store! Easy for customers to navigate and shop from.

Oak&Pearl Clothing Co
Canada
Over 2 years using the app
November 17, 2023

We love the Shop channel. Highly highly recommended!

iTACTICALi
Australia
Over 2 years using the app
April 10, 2024

I had a hard time getting started, but stuck with it and figured out how to create my site.

An Ordinary Day
United States
12 days using the app
March 6, 2024

Great T. Shirts. I'm happy with my purchase.

T. Shirts and Home
United States
5 months using the app
October 27, 2023

Great app, easy to set up, and is delivering results for our store.

Lochtree
United States
Over 2 years using the app
July 15, 2023

So far so good. I think ths is going to be very helpful. I need more avenues to sell out products and this seems like a good fit.

Kidskin
United States
Over 2 years using the app
November 29, 2021

Why can I not see the app after I download it ??????????????????????????????????????????????????????

Conscious tees inc.
United States
Over 2 years using the app
Shopify replied November 30, 2021

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear you're not seeing it reflected in your Admin after downloading it, we have sent you an email so that we can investigate this for you. Please reply there so that we can investigate this for you.

Looking forward to supporting you!

Dee,
Shop Support

October 24, 2023

I've made a lot of sales via Shop. Highly recommend if you're looking for a successful sales channel.

That's A Cool Tee
United States
Over 2 years using the app
January 17, 2024

Its been 2 weeks since I am trying to use the help desk and get a resolution for Shop being deactivated due to Chargeback more than 1%. How are we able to improve the performance if there is not grace period or time. The payments are processed through Shopify and not the third party. At first place shop accepted the payment, we ship it out and then after that due to chargeback the SHOP is deactivated with no notice or grace time. Can someone please assist with it.

Thanks

Tee Jay Traders
United States
Over 1 year using the app
Shopify replied January 20, 2024

Hi, there! Thank you for sharing your feedback about the Shop eligibility requirements. In order to appear in Shop, your store has to have a chargeback rate of less than 1% over the last six months. You can find more details in this help document (https://shopify.link/5vx6). If you still have questions about your store and the Shop channel, please reach out to us here (https://bit.ly/2AWw5VA) and we'd be happy to assist. - Greta, Shopify Support

April 1, 2024

Most of the companies I buy materials from are on Shopify as well as the biggest names in the American Made knife industry, logical choice for me to create my own store.

Alchemy Bladeworks
United States
26 days using the app