Reviews (5,124)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

November 14, 2023

Love the app, easy and use it all the time!

Katalina's Boutique
United States
Over 2 years using the app
Edited October 29, 2023

EXCELLENT

Bellasbylola.com
United States
Over 2 years using the app
May 16, 2023

I like this sales channel because it supports my sales and publicity. I also like how it is easy to work with when I need to make changes to my store's presentation.

Shirts4lessy
United States
Over 2 years using the app
March 2, 2022

I've gotten some orders via Shop and I like it. Wish it were a bit easier to make sure products stay "approved" - it seems to change daily. That's my only issue with Shop.

West Galt Baby Gifts
Canada
Over 2 years using the app
Edited December 14, 2023

Love this app! I hope in the future store owners can moderate their own reviews but for now its great and the customer service is awesome. Mahalo for your help!

Tai Swim Co
United States
Over 2 years using the app
Shopify replied November 20, 2023

Thank you for your review! Currently, customers can submit a review after they have made a purchase and used the Shop app. Once submitted, reviews are assessed for any of our policy violations. Shop may reject or remove a review if the review violates any of our Shop policies. At this time, store owners can not remove reviews. -Emily, Shop Support

November 10, 2023

love this app it has got many sales

worldclasscostumes
United States
Over 2 years using the app
August 17, 2023

I am so happy I can provide my customers with this payment offer. I have been receiving more customers and making sales Thank you SHOP

K's Flawless Enterprise
United States
Over 2 years using the app
August 27, 2023

The shop platform has truly been a game-changer for my business. Not only has it facilitated our growth, but it has also enabled us to establish deeper connections with our customers - something I absolutely love!

From the moment we integrated the shop features into our business model, we noticed a significant uptick in sales and customer engagement. The user-friendly interface made it easy for us to showcase our products in an appealing manner, and the seamless checkout process undoubtedly contributed to the increase in conversions.

However, what truly sets this shop apart is its ability to foster customer relationships. The built-in tools for personalized communication, such as automated follow-up emails and order updates, have allowed us to stay connected with our customers even after they've made a purchase. This ongoing interaction has not only led to repeat business but has also given us valuable insights into our customers' preferences and needs.

Furthermore, the shop's analytics dashboard has been an invaluable resource. It provides us with detailed information about our customers' behaviors and purchasing patterns, empowering us to tailor our offerings to better suit their desires.

As a business owner, I can confidently say that the shop has helped us not only grow financially but also emotionally connect with our customers on a deeper level. The positive impact it's had on our brand reputation and customer loyalty is truly remarkable.

In conclusion, I'm absolutely thrilled with the results the shop has brought to my business. It's more than just a selling platform; it's a tool for fostering connections and creating memorable shopping experiences. If you're looking to take your business growth and customer engagement to the next level, I highly recommend giving this shop platform a try!

iDippedThat
United States
Over 2 years using the app
Edited February 25, 2024

We have made additional sales after adding this app, and would definitely recommend it.

I would love to see a tool that I can use to better optimize my website to have good search placement in this app. I have done some tests and even when using phrases that I know are in my titles it seems to show other products first. I would really love insight into why this is and how to fix it.

Humphrey's Handmade
United States
Over 2 years using the app
July 15, 2023

So far so good. I think ths is going to be very helpful. I need more avenues to sell out products and this seems like a good fit.

Kidskin
United States
Over 2 years using the app