Reviews (5,130)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

May 16, 2023

I make a lot of money from the Shop app. I think Shopify asks for reviews after they purchase something because I have a lot of reviews. It seems to make people put in details along with their reviews and doesn't do just ratings because all the reviews are high quality. I don't know why this app channel has such bad reviews. I am very pleased with it!

The Autistic Innovator
United States
About 1 year using the app
October 6, 2023

I'm loving this app so far. It's really helped speed up the process of incoming orders. My customers have good and easy experiences using this platform to order, and I appreciate all the work y'all have put into this! Thank you, thank you, thank you!

Duckie Pond
United States
12 months using the app
October 31, 2023

Glad to see Shop adding functionality that allows us to better connect with customers and give customers better insight on the usefulness and popularity of our products

MOOR
United States
12 months using the app
July 6, 2023

Great Analytics tool, more exposure and streamlined process. Shop channel works well with Shopify as a piggyback.

DittaEnterprises.Net
United States
12 months using the app
November 13, 2023

great addition

Sakura86Style
Australia
11 months using the app
March 16, 2024

Au top :)

Hugo Hub
France
5 months using the app
February 27, 2024

8.5/10

la synchronisation est très lente et parfois rien ne synchronise.

Best Achat
Canada
6 months using the app
May 27, 2023

Great app. I really appreciate the way you let small business owners make their mark on the marketplace.

P.O.T 9 STREETWEAR CLOTHING CO.
United States
11 months using the app
Edited December 3, 2022

I'm honestly surprised to see the negative reviews. It took me about ~20 minutes to set everything up (It was mainly tedious work), I created my collections and then published them to the Shop Channel. This app has brought me Many new customers. The only bad thing about this app is that you can only add 10 Collections to your shop and there is no way to increase this limit (There might be a way, but I just don't know).

ShopAnimeStyle
United States
11 months using the app
July 11, 2023

We have made 18 sales in the last 30 days that we would not have otherwise made. Fantastic! I highly recommend to any business, big or small.

Planet Merch®
United Kingdom
11 months using the app