Reviews (5,131)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

June 29, 2021

HI! When I try to install the app its goes directly to my 404 page not found. Not sure why? Can you help?

Asili Creations LLC
United States
7 minutes using the app
Shopify replied June 30, 2021

Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support

June 30, 2021

Hi, Tried to install the app, unfortunately, got the same 404 error that everyone else. Looking forward to the error getting fixed and try the app again. Thanks.

BeltNBags
Australia
5 minutes using the app
Shopify replied July 1, 2021

Hello, we appreciate you taking the time to review the Shop app. We can absolutely take a closer look into this. I have sent you an email so that we can continue this conversation. Looking forward to helping you with this! Dee, Shop Support

June 30, 2021

Hi! I tried installing this on my shopify site today and it just kept rolling to a 404 not found page on my site. Would appreciate some help with this. Thanks!

AbbyKate Home
United States
5 minutes using the app
Shopify replied July 1, 2021

Hey there, thanks for taking the time to review the Shop app. This is something we can certainly look into. I have sent you an email so that we can continue this conversation. I'm looking forward to supporting you with this! Dee, Shop Support

July 5, 2021

I'm getting a 404 error and can't install this onto our store. I have tried multiple times on different browsers.

Boqer123
United Kingdom
4 minutes using the app
Shopify replied July 6, 2021

Hi there, thank you for reviewing the Shop app. Sorry to hear you're experiencing this 404 error, we would really like to investigate this further. I have sent you an email so that we can continue this conversation and troubleshoot from there. Dee, Shop Support

July 1, 2021

Same Error message as everyone else when installing today. Error message is 404 on the store page, not the the dashboard.

CentralSound
United States
3 minutes using the app
Shopify replied July 5, 2021

Hey there - thanks for taking the time to leave a review! I've sent you an email directly to assist in looking into this issue. If you reply back I'd be happy to investigate this for you as soon as possible. Looking forward to hearing from you! Brian, Shop Support.

April 3, 2024

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OmkrShop
Germany
July 2, 2021

Same here tried installing and got the 404 page not found error. Is there anything else I can do? Hope you can help us with this.

Vaja
United States
2 minutes using the app
Shopify replied July 5, 2021

Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support

May 27, 2023

We use this at Pop Collectibles Canada (popcollectibles.ca) and it has helped with conversion rates. I would highly recommend this channel because it does hurt to have. 100% would use this again for all our future shops

Pop Collectibles
Canada
October 15, 2020

I've just started a business and love how easy it was to get my brand profile set up on the app! I'm also a huge fan of Shop's order tracking personally, so it's great my customers will be able to take advantage of it straight from ASOM's checkout page.

ASOM
Canada
June 16, 2021

Great for tracking orders that I send out, discoverability for my products, and for my customers to quickly and easily buy from me. I also like that I can set up a marketing automation in it to send repeat customers a discount code!

Book Wurm
Canada