Reviews (5,130)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

October 24, 2024

The best!

Gay Jock Underwear
United States
Over 3 years using the app
October 15, 2024

Awesome app

CleoBfashion Boutique LLC
United States
About 1 year using the app
July 5, 2024

Shop (a Shopify Partner) is making zero effort to establish a proper timeline of when I would be eligible for Shop store. I've managed Shop Pay transactions the right way and was told I need to keep the number of chargebacks under 1% over the past 6 months. I've had 2 chargebacks that have already been resolved as soon as I was contacted about them. However, Shop is unable to tell me what my current percentage of chargebacks is or when they would drop. I've managed Shop Pay successfully over the past months but that mistake I made when I first added Shop Pay to my store is costing me opportunities to convert customers via the Shop Pay app. I won't be able to give a positive review unless this gets resolved as I've contacted support plenty of times, but no one is able to give me tangible info. It seems they have become very complacent.

The Melanated's Fundamentals
United States
Almost 2 years using the app
Shopify replied July 9, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shop app. While I can completely understand how the outcome of this may not be ideal, we wouldn't have insight to the details of your eligibility. The best thing you can do is to continue following up with our support team for more information and how to proceed: https://bit.ly/2AWw5VA. - Blair, Shopify Support

November 8, 2024

It was easy and fun to setup. Thank you!

Every Season Gifts (ESG)
United States
8 days using the app
October 22, 2024

Easy to implement and set up!

My Style Boutique
United States
3 months using the app
August 23, 2024

when this is going to available for India

FASHION MYST
India
3 months using the app
September 21, 2024

Nice store

Better Craft
United States
7 months using the app
August 7, 2024

help full pushes you to wanna get your store running by telling you how much time you have left

Heaven4Pets
United States
About 2 months using the app
November 14, 2024

Works good it’s fast

Annebel & Robert Clothing and Accessories
Canada
Over 1 year using the app
September 7, 2024

Over all it's been a good experience.

My StoreHy-Test Collections
United States
16 days using the app