Reviews (2,167)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

December 3, 2024

Templates are HORRIBLE! Come on Shopify! You can do better than this.

Mountain Attitude Designs™
United States
Over 4 years using the app
December 10, 2024

Very Good! And SO straightforward, easy to use with great qualities, would recommend it to all Shopify users.

Pinar Ozevlat
United Kingdom
About 4 years using the app
December 10, 2024

Works perfect and very user friendly!

Shirt life.
Denmark
Almost 4 years using the app
November 29, 2024

The biggest fail in Shopify's history? Well, Shopify you've been asking us merchants for months - "Are you ready for for BFCM?" Well, yes, I was - got all my extra stock in, extra employees for packing the orders next week - lovely. Then - Shopify Email decides not to work on Black Friday!!!!! Utterly shambolic. Yes, I was ready, but YOU weren't. This is inexcusable. Back to MailChimp for me now. You've literally cost me £1,000's in revenue. It is amateurish from you. Shame on you, Shopify.

The Artists Quarter
United Kingdom
Over 4 years using the app
December 3, 2024

Has been great so far! Was using mailchimp but the prices are insane now. This has worked just as well for us and is much easier as well!

Adirondack
United States
Almost 4 years using the app
November 19, 2024

My Gmail promo campaign is now going to spam or the “PROMOTIONS” tab in other Gmail accounts. It was working fine until 2024, but it seems Google has changed something related to domains and DMARC. Despite having a domain with Shopify, I couldn’t get the app to run properly like I used to years ago.

In short, my campaign is not effective because customers are not receiving the Black Friday promo.

Top Music Arts
Ukraine
Over 4 years using the app
December 1, 2024

So helpful in sending emails I switched from another email provider and strictly use this now. It is great you can see all the details you'd want to and make customer segments to send different emails to different groups.

Hue Complete Me
United States
Almost 4 years using the app
November 23, 2024

Fab considering its FREE

Tartan Plus Tweed Ltd
United Kingdom
About 4 years using the app
December 15, 2024

各種データがとれるのが素晴らしい。

amanai
Japan
About 3 years using the app
December 3, 2024

I found it easy to use so many thanks for that.

Wycksted
New Zealand
Over 3 years using the app