Reviews (2,316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customizable templates that enhance email marketing campaigns. They praise its automation features for streamlining processes and built-in analytics for monitoring performance. The app is noted for reliable email delivery and responsive support, making it a cost-effective solution for businesses aiming to increase sales and customer retention.
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The app is easy to set up and easy to use. I think it would be great if we could tweak the HTML code, to update spacing between sections especially!
Also, why don't you use the same gallery as the website - this would be much easier, as most images are already there, and it is searchable. For emails I have to keep scrolling all the way to the end to find my logos to add them to a different template
I'm not really good at setting up emails to send out to customers but I do wish they were a little easier and there were more templates or ways to create different types of campaigns.
It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.
Good, basic, no-frills email app.
Simple d'utilisation, et relativement complet pour un démarrage efficace.
Ease of installation and customisable products.
Haven't launched my site yet but it looks like automations work well. Although I have difficulty following the logic, hierachies and jargon as I'm used to other systems.
Application suddenly throttling emails, not providing marketing reports data and taking days for test emails to come through. Support is every 24 hours and a solution hasnt been found.
Hey there, thanks for the review. If you have an issue with the Shopify Email application throttling the emails that you are attempting to send, we will need to take a further look to advise next steps. You can get in touch with our live support by navigating to the Help Center: https://shopify.link/5bNx.
If you are currently in contact with our live support about this situation, you may be able to ask for an update by responding to the most recent email that you received regarding this. This will notify the corresponding team to provide you with an update. -Ollie, Shopify Support
I think shopify should have more options to custom emails and make it simple. I feel like the emails are limited to artistic details and abilities to create fun emails that catches the eye.
We really love Shopify platform and their email are useful... BUT i will be honest their email system is not the greatest and their competitors when it comes to email marketing are out doing them!
Shopify doesn't have much room for creative emails. As its a shopify platform with a shopify email iv'e always wondered why they do not have video options or GIF or moving features inside their emails but other platforms do? This is sad as the best thing is as a company is to limit the amount of platforms we use to not build clutter but it looks like it might be an options
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support