Reviews (2,349)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and ...

February 4, 2025

The app is easy to set up and easy to use. I think it would be great if we could tweak the HTML code, to update spacing between sections especially!
Also, why don't you use the same gallery as the website - this would be much easier, as most images are already there, and it is searchable. For emails I have to keep scrolling all the way to the end to find my logos to add them to a different ...

Póchette
Ireland
6 months using the app
December 1, 2024

It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.

NuHaire
United States
Over 1 year using the app
November 21, 2024

I'm not really good at setting up emails to send out to customers but I do wish they were a little easier and there were more templates or ways to create different types of campaigns.

Kit & Fam Co.
United States
11 months using the app
February 7, 2025

still working on it.it is from my side

kutawavesofficial@gmail.com
United Arab Emirates
12 months using the app
November 13, 2024

Good, basic, no-frills email app.

The Family Pet
United States
7 months using the app
December 1, 2024

Simple d'utilisation, et relativement complet pour un démarrage efficace.

Wohldecke Deutschland
Germany
About 1 year using the app
November 30, 2024

Ease of installation and customisable products.

Adorn&Amuse
Australia
6 days using the app
September 16, 2024

Haven't launched my site yet but it looks like automations work well. Although I have difficulty following the logic, hierachies and jargon as I'm used to other systems.

Neurodynamic Solutions
Australia
3 months using the app
August 6, 2024

Application suddenly throttling emails, not providing marketing reports data and taking days for test emails to come through. Support is every 24 hours and a solution hasnt been found.

Flyclothing LLC
United States
About 3 years using the app
Shopify replied August 8, 2024

Hey there, thanks for the review. If you have an issue with the Shopify Email application throttling the emails that you are attempting to send, we will need to take a ...

July 25, 2024

I think shopify should have more options to custom emails and make it simple. I feel like the emails are limited to artistic details and abilities to create fun emails that catches the eye.

Friendofsinners777
United States
About 2 years using the app