Reviews (2,316)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customizable templates that enhance email marketing campaigns. They praise its automation features for streamlining processes and built-in analytics for monitoring performance. The app is noted for reliable email delivery and responsive support, making it a cost-effective solution for businesses aiming to increase sales and customer retention.

January 29, 2025

We've been using the app for over a year and we really love it. However there are a few things the app is missing that would make it even better:

1. Image search: It would be great if we had the ability to search for a particular image rather than scrolling to find it or uploading a gazillion copies of the same one.

2. Collection section: Currently only products can be added. Adding a collection requires a workaround of adding an image, linking the image and button to a particular collection, etc.

These two upgrades would really make Shopify Email reach the next level. Other than that, we love the app. It's a must for any business small or big.

by valenti®
United States
Over 2 years using the app
December 20, 2024

Super simple to use. One thing I would love to see is a resend option. Resend to the people who didn't open you original send.

Hope to learn more and do better with your newsletter as I am moving away from Mailchimp.

Ocean River Sports
Canada
About 2 years using the app
January 21, 2025

would like more features for the blocks. it feels quite basic and video inserts and animations would allow for variation when sending emails.
is this being looked at?

thanks

Karen Alexandra Beauty Shop
United Kingdom
Almost 4 years using the app
February 5, 2025

Simple but I still have to spend some time getting the email lists together. I wish they would allow us to embed videos or Instagram posts right from our content folder. I have tried uploading my videos that are 48 seconds to Youtube but it forces it into Shorts so I’m unable to add it to my emails. I also wished there were more and better templates for girls or the beauty industry.

Sherrieblossom
United States
8 months using the app
November 28, 2024

Great app! And it is free!

The only thing is, maybe it can allow a bit more customisation.

Also, there are some bugs, like compare-at price sometimes does not show up in email templates.

Case Closed
India
6 months using the app
November 6, 2024

Could you please update a feature that allows automated email workflows also to be sent on specific days instead of a defined time period (e.g. not wait for "X / hours" after signup or sending a mail but "until / next sunday" for example). That would be really great

Bernie Mars
Switzerland
6 months using the app
January 8, 2025

Great for email campaigns. Unfortunately it doesn't have sms capabilities, so you need a separate paid app for that. It would be great if Shopify could add sms functionality

Unrooted Wines
United States
3 months using the app
December 30, 2024

First time using it and so far so good. Ask me again in a little while.

Everri
United States
5 months using the app
November 12, 2024

Very easy to use app and a good price. Just needs a few more classy templates to really shine....

Ultimate Modelling Products
United Kingdom
Almost 3 years using the app
January 24, 2025

VERY EASY TO USE AND FORMAT NEW EMAILS!

New Dawnz Enterprises, LLC
United States
Almost 2 years using the app