Reviews (2,027)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

March 30, 2023

Dear Developers,

Thanks for adding the option for liquid code in Shopify email App, But there is a size limit of code 50 kb.
Please increase the size of the liquid code, So we can use use our existing HTML code file for email marketing promotion.
That would be much appreciated.
Please notify us when this is implemented.

Kind regards

Bait AL Tarfeeh
United Arab Emirates
10 months using the app
Shopify replied April 2, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

September 7, 2020

Easy to use, it helps that there are some templates available to use!! I would definitely recommend this app!

Runway 7-13
United States
10 months using the app
January 31, 2021

Very easy to use - the templates are great and user friendly! Being a new business owner is a learning curve on its own so it's nice to have something that takes little to no effort at all!

Black Satin Boutique
United States
10 months using the app
November 11, 2020

This is my first time emailing my subscribers and this app made it so much easier to send out cute mass emails. I'm very happy with the turn out

Rune Cosmetics
United States
10 months using the app
May 10, 2022

please fix the emails that get cancelled due to unsubscribes, we cannot resend emails as we don't know who has received the original email without looking spammy!

XtremeSkins
United Kingdom
10 months using the app
Shopify replied June 10, 2022

Thank you for writing your review and for sharing your feedback for the Shopify Email app with us here. I can certainly see why having increased transparency for sent emails would be beneficial and I will be sure to pass your comments onto our development team. -Victor, Shopify Support

April 6, 2023

Great App! The only issue is that emails are not listed/filtered by their 'Send Date'. Therefore, one must look through each email in order to find an email for a particular send date to make revisions. Just recently the emails were listed by the 'send date' which made it easy to instantly find a particular email, but in the past few weeks, it changed back to random listing by the latest email worked on. Other than that, the app is easy to use, looks great and customer response is excellent.

Movie Buffs Forever
United States
10 months using the app
Shopify replied April 16, 2023

Thank you so much for writing your review and I am glad to hear that you've found Shopify Email easy to use and a useful tool for communicating with customers. We also appreciate your feedback about the send date and I will be sure to pass your comments onto our development team. -Victor, Shopify Support

March 17, 2021

Love the simplicity and the ease of being able to add product pictures and the templates are super cute and simple which is what I like. I recommend. I wish shopify added the email pop up feature when the site opens to get people to sign up automatically, compared to privy their editing is so difficult but with shopify it is super user friendly and I love it.

Kats ActiveWear
United States
10 months using the app
November 21, 2020

Great for sending out emails to customers. I have started using it for BFCM and it is very simple and easy to use.

Crooked Sails
United States
10 months using the app
September 16, 2020

Easy to use, simple and effective templates. Love it! I will definitely continue to use this for my emailing needs.

itsThready
United States
10 months using the app
November 18, 2020

Relevant templates, easy to use. Allow the use of markdown to add more customisation.
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DelBeats
United Kingdom
10 months using the app