Reviews (2,030)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

November 25, 2020

The preset layouts make it super easy to create a really nice email campaign! Black Friday templates have entire campaigns with social media posts and multiple emails, so easy!

GingerJam Creations NZ
New Zealand
9 months using the app
April 10, 2024

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Car goods
Slovenia
About 1 month using the app
Edited December 4, 2020

It really helps simplify the process of reaching out to my subscribers. Would 100% recommend to any one having issues with emails.

ROYALUXX
United States
9 months using the app
Edited February 14, 2021

I really like Shopify email and the fact that it is free and integrates easily. It is easy to use. My only two downfalls are (1) that I am limited in the amount of emails it allows me to send per week. I would like to send 3 emails per week to my subscribers, but I am unable to do so pending how I space them out. And (2) the email tends to take forever to load pictures, freezes up on me, etc. I have tried different browsers and experience the same results. I'm continuing to use it until I can find something a bit better to suit my needs.

BobbiJeanK: Baubles & Designs
United States
9 months using the app
May 22, 2020

Okay, I like wear they are trying to do but this is way too laggy. The aesthetics are nice and I like the starter templates, however if I’m uploading a photo to create the email, the image doesn’t upload. It’s not the image because other images would upload. Which makes it weirder right? I think there needs to be some major updates when it comes to email photo uploads. Other than that, the app is decent.

NeeshaValore Designs Shop
United States
9 months using the app
February 24, 2024

Great service and userfriendly

Sta-Lit Complementary Shop
South Africa
5 months using the app
Edited January 13, 2021

I like this Shopify email. Had been tested with the first email to prospects today. Hope we can use.

Highfive Electronic
China
9 months using the app
May 5, 2021

my subscribers loved it! and i like how it is easy for me to edit it, as a individual owner and operator.

Purple Aurora Coffee Roastery
Philippines
9 months using the app
September 18, 2020

Good is not the word! Excellent!! Very well done, Shopify!

I enjoyed the clean design, adequate number of features, and good stylistic solutions. There's always a field for development, but what you did, is awesome!

I love you more and more!

RUSLAN GUMENNYY
France
9 months using the app
April 15, 2020

Similar to other review Installed it on 4 different stores and have followed the just met with the same message "Shopify email will be available soon". Why announce that it's released to everyone if it's not?

Gladiator Fitness
Australia
9 months using the app
Shopify replied April 17, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify