Reviews (2,220)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

September 25, 2020

Very simple to use! Would recommend to anyone as you can easily access the list of subscriber from your website. And then send any kind of templated email newsletter you would like! Try it out.

Exceed HQs
United States
7 months using the app
November 17, 2020

Works seamlessly with the website's resources. But I would like to see more templates in the future.

mycolourculture
United States
7 months using the app
April 23, 2020

Unsubscribing from my current EDM platform! Shopify Email is awesome. Excited to see what features will be introduced. Firstly would be fantastic to see automations ie when a customer first signs up to your mailing list.

Allegra Allure
Australia
7 months using the app
September 7, 2020

Super easy to use! I just sent some discount offer to my subscribers... no real need to pay a third party

Elias Skateboard
United States
7 months using the app
December 24, 2020

I was surprised to see how easy this app was to use. I look forward to seeing the results of this app.

Saide Digital Solutions
United States
7 months using the app
October 19, 2020

I love it, but sometimes I would like to have a phone contact to make questions I can't do via email.

MelonBâg
Spain
7 months using the app
December 31, 2020

I use this app to send marketing emails, discounts, newsletters and to wish seasons greetings or birthday celebrations to our customers and subscribers.

easy-eyes
United Kingdom
7 months using the app
October 16, 2022

Great app, works with the basic shopify plan and it’s a free app. User friendly, customization options are great - only with there was a way to set the font rather than change it in every section. Otherwise, great for beginners

Modern Clayy + Co
Canada
7 months using the app
Shopify replied November 14, 2022

Thank you very much for writing your review and for providing us with your feedback. I'm delighted to hear that you've enjoyed using Shopify Email thus far and that it has proven easy to use and customizable. -Victor, Shopify Support

May 17, 2021

Love the ease of use and that things are pre selected and typed out for you.. saves time, but is also easy to customize exactly to your liking.

The Spellcaster's Boutique
United States
7 months using the app
October 24, 2020

This app is great for keeping in touch with customers :) It is easy to use and sends the emails directly to all my subscribers.

Back to Earth by Arleta
United States
7 months using the app