Reviews (2,358)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and conversions.

May 12, 2023

Après avoir travailler plusieurs heures sur plusieurs email, je me suis rendu compte qu'on ne pouvait pas traduire ... Très déçue !

Bulle et Ballon
Canada
About 5 hours using the app
December 19, 2020

I like the cool animated graphic but wish I could also customize the email a bit more with adding images of my own.

NiK Kacy
United States
23 minutes using the app
Shopify replied December 30, 2020

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback like this that helps us do that. I would love to hear more about what you have in mind in regards to adding images to your emails. Im going to send you an email to open up the lines of communication.


Amy | Shopify Support

October 27, 2022

On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.

EcigZoo
United Kingdom
14 minutes using the app
Shopify replied December 8, 2022

Hi there, EcigZoo. Thanks for taking the time to leave a review for Shopify Email. Shopify Email is mainly meant to be used for marketing purposes, but we understand the value that can be brought to the app by being able to send non-marketing emails to customers. I'm happy to take the feedback you've provided us here to our Product Team for their consideration. I can't say what the result of your feedback may be, but you can feel confident in knowing that the team is aware of your review. Thanks again! -Imogen, Shopify Support

November 16, 2024

ChoganAffiliate
Kosovo
3 months using the app
October 3, 2024

Buccimarée
France
9 months using the app
September 6, 2024

quickG
Italy
About 2 months using the app
April 13, 2024

Saltwaters Clothing
Belgium
5 months using the app
May 4, 2024

My Store
Pakistan
About 2 months using the app