Reviews (2,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.
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I would strongly advice AGAINST using this app, especially if you're coming from another email marketing service. It lacks basic features and is unreliable. As a backstory - we do not require registrations on our website to place an order and sometimes people misspell their email addresses. This will result in hard/soft bounces from this app. If you reach the limit of 5% bounce rate (which if you have used another marketing service before and have a substantial subscriber base is almost guaranteed) the campaign will FAIL. What that means is that a small portion of the subscribers will receive the email and the rest will not. This happened to us and we only had 5000 subscribers of which just the first 950 emails were delivered. We contacted support and there was nothing they could or wanted do about it. That lead to lost revenue, because we expect 6-8% conversion rate from those emails. We can't even use our previous marketing service since the people who already got the email (those 950 subscribers) or their mail services are highly likely to mark it as spam now if we try to resend. So we're stuck in limbo and our holiday sale campaign (at least as long as email marketing is concerned) is ruined.
Hey there,
Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback like this that helps us do that. I’m going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Amy | Shopify Support
After browsing around the App Store for Email marketing apps, I realised most good Email apps are quite expensive to use. I then found Shopify Email and this is a great free solution for email marketing. Very happy!
Easy to navigate! I like the fact that I can basically teach myself with such breeze. It makes my website so organized.
Simple and easy to use! Shopify email service is an easy way to re-target our subscribers, thank you!!
i love the templates. they are very easy to use. I just wish that they made it possible to put two images on the same page instead of one gian product image per page. Also, please introduce the feature to re-email those who haven't opened the newsletter.
it's simple, it's elegant and reliable. if you are looking for a little Email system for a side business, consider this one
Fantastic! It literally does everything for you! Just change a few details and your done. The templates are fantastic! I wasn't going to even bother with emails but now its so easy!
super easy to manage and work with. makes marketing way easy! I recommend users take advantage of the free monthly emails, as its such a crucial tool in communicating with our clientele, especially during sensitive times as now.
I used the App to help me send out promotional emails. The App is super easy for me to use as a non-techy. Thank you! - Lia
It very good!! Had trouble with understanding how to work the website, but now I figure out to work it.