Reviews (2,033)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

February 10, 2021

If your store is already on Shopify, I would say their app is the way to go. I went through trail and error comparing Shopify Email with Mail Chimp and Constant Contact... I found that Shopify had better-looking layouts and style options that matched my brand. The fact that my products can link directly to the marketing email is deciding factor alone. My only reservation(s) are I wish there were more options to personalize the design of the emails even more (borders, different shapes/sizes for buttons, etc) but the I see how the standardization makes sure your design will render well on various screens. Also, they do not make it easy to add email subscribers-- but not a deal breaker for me.

The California Coffee Company
United States
About 3 years using the app
Edited May 4, 2020

This app works great for sending email campaigns and news newsletters. It's not for creating email automations. Would be much better if it has marketing campaign automation that will send email every time a new customer added to a customer group instead of sending it manually. Despite of it, unbeatable value for money. Highly recommend

Baby Food Feeder
Spain
3 months using the app
Shopify replied April 27, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

September 7, 2020

It is so good to have the app integrated with Shopify instead of having an outsourced app. Highly recommend the switch, email templates are a bit basic but assume this will get better over time.

Mylk Bar Vegan Sweets
Australia
3 months using the app
October 9, 2020

I use this app to send emails to my subscribers of my new offerings on the store... and so far its served my purpose.

Firaana Online
Singapore
3 months using the app
November 12, 2020

Good app, very clear one! I do love the templates you can use for setting up an email. It simple but for now all i need

Lifelabb
Netherlands
3 months using the app
May 1, 2021

I use this app to make simple and effective marketing for my store! I would love for there to be more creative templates but for the most part, you can edit the templates already provided to fit your store!

Soultimacy
United States
3 months using the app
November 27, 2020

So far so good..........................................................................................

BYYAH THE BRAND
United States
3 months using the app
October 29, 2020

I love this App, makes it so easy to configure. I started out several years ago where we had to go line by line and read inbetween lines to make the page look professional, Today shopify makes it simple, Saves time and time is money!

HVACpartstore
United States
3 months using the app
November 28, 2020

Very easy to use! It's great to have an integrated email function from Shopify. So much handier! Finally can get rid of all other paid email apps!

HAPPYOLOGY
Singapore
3 months using the app
April 5, 2021

Fantastic and free. Thank you for bringing this ease of use to the platform :) - It suits our basic needs perfectly without the fuss and any heavy training.

Kitethrills
Australia
3 months using the app